CX - Forced Downgrade J to PE

[Fiches Mouser]

If on company paid travel - I would be booked in business class for a reason - in which case the downgrade would be unacceptible - game on.

If travelling on own purse I would take thw cash.

Totally agree. This would be my course of action — taking the question of integrity out of the picture.

 

[JohnK]

Totally agree. This would be my course of action — taking the question of integrity out of the picture.

What integrity would that be?

The super guarantee went up 0.25% a few years back? Our company decided they were going to pay it to us early. They sent out email to all advising that additional 0.25% super guarantee would be paid but come out of our salary. :shock:

Yep. Must remember integrity.

 

[Fiches Mouser]

What integrity would that be?

The super guarantee went up 0.25% a few years back? Our company decided they were going to pay it to us early. They sent out email to all advising that additional 0.25% super guarantee would be paid but come out of our salary. :shock:

Yep. Must remember integrity.

No judgement here, JohnK, hence the question.

 

[MEL_Traveller]

What integrity would that be?

The super guarantee went up 0.25% a few years back? Our company decided they were going to pay it to us early. They sent out email to all advising that additional 0.25% super guarantee would be paid but come out of our salary. :shock:

Yep. Must remember integrity.

This sounds more like a specific issue to do with your company's culture rather than the integrity of the issue which most people, working for a decent company, would face.

Even if a person has it written in to their contract that they are entitled to premium (F/J) travel, in a case like this the company has actually fulfilled that contractual obligation... but matters outside the company's control meant that obligation couldn't be delivered. This isn't necessarily the fault of the company.

Any contractual obligation to fly an employee... for example in a specific class of service, or 'only during working hours'... would necessarily have some element of the airlines' contract of carriage implied into it. A company cannot guarantee against day of departure IRROPS.

As for an employee's right to compulsory super - the amount is currently set at 9.5%. That cannot come out of an employee's salary: Compulsory super » Industry Super

It’s important to remember that the compulsory superannuation contribution does not come out of your pay – it’s an extra payment made by your employer on your behalf.

 

[JohnK]

No judgement here, JohnK, hence the question.

When it comes to dealing with any corporation (including employer) then honour and integrity are out the window.

Which corporation actually treats the customer as a person? Just buy anything form any store and if the product is defective try to return it and see what you have to go through. It is painful.

I have only worked for 6-7 companies in my life and not one of them has cared about the employee. Even HR works for the company not the employee. I/we had to fight for everything including time owed working our own time and public holidays.

But I am getting off topic.

 

[cosi]

Yes, I agree generous in a way, but not handled at all respectfully as your Japanese friend now feels - no sympathetic explanation for a minute or two. I can imagine standing there in front of everyone and opening the envelope just to see what it actually was, counting the cash and feeling pretty grubby trying to work out what the hell was going on

And no option on which currency the pax would receive the compensation.

Ticket was paid in AUD$ and what was the pax going to do with HK$, when simply transiting in HK.

No time to change the money in HK so she had to visit a exchange place back in Perth.

Would have been happier to receive the $$$ in Yen

 

[get me outta here]

What actually is CX PE like in comparison to say QF? I've been reading a thread on TripAdvisor and there are only complaints covering food running out, woeful seat etc etc.

 

[wandering_fred]

QF PE is probably a little nicer than CX, but it has been almost six years since I've seen the QF cabin. CX has inproved their standard in PEY, but likely still a little short of QF.

With both, remember the cost of the package seriously varies depending on the starting point.

Happy wandering

Fred

 

[MEL_Traveller]

QF PE is probably a little nicer than CX, but it has been almost six years since I've seen the QF cabin. CX has inproved their standard in PEY, but likely still a little short of QF.

With both, remember the cost of the package seriously varies depending on the starting point.

Happy wandering

Fred

I would tend to agree that QF PE has the slight edge.

In terms of seating they're both pretty much same same - same sized seat, same pitch, same recline. The CX seat is actually pretty comfortable, I couldn't separate the carriers on that basis.

But QF's PE has downgraded since introduction (no more champagne, simpler meals), whereas CX's has marginally improved (supposedly).

QF wins on things like glassware throughout the flight, good blankets, 'business minus' service by the crew. CX will serve you plastic cups and the service is decidedly economy (although CX economy service is actually pretty good in terms of consistency).

IFE is better on CX, and CX has a nicer design for their amenity kit (same awful content as QF though).

 

[JohnK]

What actually is CX PE like in comparison to say QF? I've been reading a thread on TripAdvisor and there are only complaints covering food running out, woeful seat etc etc.

CX Premium economy is nothing special. The seat is not that great and the only thing that you get in my opinion is extra leg room and the legroom is not worth the premium they are asking for premium economy over economy.

 

[wandering_fred]

CX Premium economy is nothing special. The seat is not that great and the only thing that you get in my opinion is extra leg room and the legroom is not worth the premium they are asking for premium economy over economy.

Sorry JohnK but you also get elbow room in PEY. No more fighting elbows during meal service.
And as someone who can (and likes to) sleep in a recliner chair, PEY is just enough. And the premium for this varies greatly depending on where you have set you departure point. ex USA is a whole lot more customer friendly on CX than Australia...

Happy wandering

Fred

 

[Sprucegoose]

I guess that's why it's an interesting question. If the company pays, and I'm being paid while flying on company time, the downgrade is not out of my pocket.

Let's imagine for example that this was an Australian politician or public servant travelling on official business. Would you, as a taxpayer accept that the politician/public servant keeps the downgrade compensation? Perhaps that is more clear cut than a private company. But I think for me, I'd let my employer know and see what they decide they want to do.

Does that change if they have accepted upgrade compensation?

 

[get me outta here]

What is upgrade "compensation"?

Does that change if they have accepted upgrade compensation?

 

[diningdecadence]

Remind me to post the legendary Victor Smorgon story some time.

i'm ready!

 

[Cruiser Elite]

i'm ready!

I'll draft it morrow - it's not short so I will try to construct in an abbreviated manner.

 

[JohnK]

What is upgrade "compensation"?

I am guessing that is referring to op-up and how a politician/public servant would handle that scenario.