chonka
Active Member
- Joined
- May 26, 2017
- Posts
- 667
Just had another cashback that didn't track... For DM this time, so I've had four that haven't tracked just this month. 2xVM, 1xCM and 1xDM. I've never had issues previously, and doing nothing different. Any ideas what might be going on? All via shopback
Just had my third missing cashback claim rejected this month, not happy. This time was for the 15% at dan murohy. Clicked through from shopback site on mobile via chrome browser, no adblock, no codes, no other webpage click - "sorry your purchase is not atributed to shopback"....I’m in a similar boat. The 20% cash back didn’t track and the one before (the 12% on under wraps) wasn’t honoured at all by DM. I challenged with SB but they said that DM were not willing to investigate/accept and therefore I didn’t earn the rewards...
What browsers are people using who get automatic tracking? I wonder if that makes a difference...