ajd
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My understanding is that if there is a terriorist attack (ie, Bombing) phone networks are shut down to prevent bombs being detonated by mobile signal, and I believe that the consulates would have better information to inform people of what's happening as soon as systems come back up again.
In that kind of situation, phone networks often fall over simply due to overload + infrastructure damage, even without the authorities doing anything. Emergency responders and senior officials in most countries have equipment to grant them priority on communications networks simply so they can get their job done.