We can categorically guarantee that any linked member will receive double Status Credits over the promotion period, whether they received an offer email or not, or whether they activated an offer or not. We're sorry for any confusion caused.
The offer is as follows: From Tue 1 Nov 2016 until Sat 31 Dec 2016 you will get double Status Credits for every $100 spent across Coles, Coles online, Liquorland and First Choice Liquor per calendar month (this can be across multiple transactions). Spend excludes tobacco and tobacco related products, charity donations and gift card purchases. During the promotional period, the nominated linked Velocity member may earn up to a maximum of 20 Velocity Frequent Flyer Status Credits per calendar month. If you're not yet linked, the monthly spend will be calculated from the date you linked.