As a general idea of DSCs;
1. Qantas Double Status Credits (QF DSC) is a promotion the QF does at few times in a calendar year that gives double status credits for eligible bookings.
2. What is an eligible booking - QF determines and details this in the T&C released each year for each promo.
3. A promo will have 2 time periods to keep in mind
3a. Booking Period - the time period within which an eligible booking has to be made. Historically, Booking Period is 7 days from date of promo commencement
3b. Travel Period - the time period within which the travel has to be completed. Travel Period (usually?) 11-ish months from the end of the Booking Period
4. The PNR is where the promo is stored/saved - what this means is, as long as the PNR stays the same (remains unchanged), you will get DSCs for the eligible flights stored under that PNR.
Get the booking changed to a date that is within the promo Travel Period, ensuring that the PNR remains unchanged. To do this, talk to the entity you did the booking with ((i.e. via a Travel Agent or Qantas)) and explain that you'd like to do a date change.
Yes a booking can be changed multiple times depending on the traveller's needs. However, to get DSC, ensure that the *new* travel date is within the Travel Period of the promo. Also note that depending on the flexibility of the ticket - you might incur a change fee, fare & tax difference (if applicable).
You can choose how you like to take the refund. You have the flexibility to cancel the flights and take a credit or you can cancel the flights and take a refund to your card.
If you choose to cancel and take a credit - QF has a process to take the $ value of the ticket, convert to a credit and stored in the QF system for use at a later date. When doing this, the credit will have the same PNR as the original booking. This means, if you book a flight using that credit, you will get DSC, provided the *new* flights booked using that credit complies with the eligible flights & Travel Period of the promo.
If you choose to cancel and take a refund ($) - then this is simple as taking a refund, money goes into your card.
I don't think so. Happy to be corrected on this front. Credits can be used whenever you wish to use them? Not an expert on this - happy to be guided.
Edit: Just read comment from
@muppet re this.
I'd say yes (with caution). Reason is, so far the booking channels have been pretty open - meaning, the booking can be done from QF website, QF call centres, OTAs, TAs, etc... so I don't see why cashback websites won't count as a valid booking channel. Happy to corrected in this regard.
If you have any more questions, please feel free to write back. Cheers.