Earth Platinum Card - annual fee waived?

[Jobu]

If you're a 'premium customer' of the bank (e.g. massive mortgage), you can get the fee waived for life as part of their services.

Cheers,

J

 

[N860CR]

Just called to ask about having the fee waived on the Gold card. No arguement at all, a very simple "yes, you've been a customer for so long so that's fine". Dug a little deeper to see what they could do with the Platinum card... got a long winded story about how good it was and eventually agreed to give me the Platinum for the price of the Gold which I was pretty happy with. I'll have a go at getting it free next year!

I'm pretty happy with the combo I have now. Earth Platinum for Amex purchases at $1=1.5 and Woolies Qantas for MC at $1=1. Add on the Earth Platinum travel insurance which seems like one of the better ones and, better still, the domestic hire car insurance and all in all a pretty good deal.

 

[Binxx]

Tried to get it waived. Did not work despite talking to them nicely.

So got them to cancel the card as no offers were made.

Spend was > 50k last year. So in essence at an avg of 2% as Merchant fees, they would lose out roughly over a grand of fees generated by my usage.

Might as well get 20,000 points from ANZ from their current offer for similar costs.

 

[Dougo]

Both of us got fee free annual charges this year ... the woman said if we had a loan she'd waive the annual fee altogether.

 

[straitman]

Both of us got fee free annual charges this year ... the woman said if we had a loan she'd waive the annual fee altogether.

You have to love the (in)consistency :!:

 

[Binxx]

Both of us got fee free annual charges this year ... the woman said if we had a loan she'd waive the annual fee altogether.

We have 2 loans with them!

You have to love the (in)consistency :!:

Agree.

It all depends on who you get on the phone.

Wonder what sort of work instructions these guys are following?