EF - newby issue

[Trebmal]

I just signed up to Expert flyer for the 5day trial. As a WP on QF & DJ I was hoping to get emails as row 4or 5 cam available. I seem to only have row 6 available when I book generally 3-5 days before the flight via the manage my booking on QFF.

I have a flight on monday night QF694 from Adl to Mel and set my first seat alert for window and aisle on rows 4 and 5. I've just logged on to my QFF manage my bookings and was able to move to 4F with not an email from EF in my inbox.

I double checked the seat alert and can only see one thing I may have got wrong - the area in the grey showing preium, blocked and paid seats excluded? what does that mean and should I have them as included?

[TD="class: yui-dt10-col-name yui-dt-col-name yui-dt-sortable yui-dt-asc, align: left"]27/2 adel to melb[/TD]
[TD="class: yui-dt10-col-flightInfo yui-dt-col-flightInfo yui-dt-sortable, align: left"]02/27/12 6:05 PM
ADL to MEL QF 694 in Economy
[/TD]
[TD="class: yui-dt10-col-lookingFor yui-dt-col-lookingFor, align: left"]4C, 4D, 5C, 5D, 4A, 4F Premium seats excluded Blocked seats excluded Paid seats excluded
[/TD]
[TD="class: yui-dt10-col-status yui-dt-col-status, align: left"]Active[/TD]

If anyone can tell me why EF didnt alert me to my requested seat opening up I'd be greatly appreciative. But luckily I checked QFF and got 4F anyway.

Cheers
Andrew

 

[Princess Fiona]

I've not had that problem with EF.
Does the trial version allow you to see the seat maps available for your status when you enter your FF no. ?

 

[Trebmal]

i've just added my QFF number and 5D opened up on the seat map, I'll wait and see if an email comes now.

 

[Princess Fiona]

I think between us we've worked out the problem
EF seat maps are reasonably accurate for status.

 

[medhead]

Definitely don't included blocked seats because you'll get the email straight away as it treats blocked as available.


Sent from the Throne (80% chance) using Aust Freq Fly app

 

[Trebmal]

thanks for the answers - I just got the EF email to say 5C opened up. So i presume the issue was my not having my QFF WP listed.

Cheers
Andrew

 

[serfty]

Definitely don't included blocked seats because you'll get the email straight away as it treats blocked as available.
...

When you submit your query there is a check box "Treat Blocked seats as available" - MAKE SURE YOU DON'T select that.

 

[medhead]

When you submit your query there is a check box "Treat Blocked seats as available" - select that and off you go.

Live done that in the past and it just results in an immediate email to say the seat is available, but the seat is still blocked when I check. So I just assume that it it does as it suggests and ignores the block. Anyway, I get results by not selecting that check box, but you are definitely the expert on this stuff so I'll try again.

 

[Happy Trails]

Not disagreeing with anything that's been said already but I find that just ticking the 'select specific seats' box works for me.

 

[serfty]

Live done that in the past and it just results in an immediate email to say the seat is available, but the seat is still blocked when I check. So I just assume that it it does as it suggests and ignores the block. Anyway, I get results by not selecting that check box, but you are definitely the expert on this stuff so I'll try again.

I mistyped.

I am generally interested in specific seats which are often blocked from me (e.g. Row 4 on a Domestic 73H outside of T-80).

I do not select treat blocked seats as available, but do select specific seats depending on the equipment (e.g. 23A/C, 4C/D) as per the OP.