Quite impressive reporting from News (sarcasm) ...... "Emergency Exit door in business class opened 3.8cms"
How was Mr Reid "It was an extremely very nerve-wracking experience for everybody." (assuming Mr Reid is part of "everybody") able to measure the gap at exactly 3.8cm quoted in the article being so nerve-wracked, unless of course another unnamed or uncredited source provided this "fact" to News, but surely News always reports how it comes up with its facts....
Another curious thing to me, the flight time from BKK to HKG is approx 2hrs 45mins (according to my upcoming Cathay flight schedule). Being the flight was 2hours into the flight, I would have thought the most logical landing point still would have been HKG. I would think an "emergency landing", as suggested by Mr Reid (that is, he was surprised they didn't conduct an emergency landing), would still take a significant portion of the remaining 45mins of the flight....and HKG may still have been the most suitable landing airfield considering where the aircraft was and that it is an A380. I would have thought at that point in the flight the aircraft would have been (as someone else suggested) into its descent for landing....
Lots of information missing, and seemingly only reporting what 1 passenger saw and believes...