Emirates denies QFF Gold baggage allowance

[thebmw]

But as Qantas gold, there’d be extra pieces to the USA anyway?

The reading of the gold benefit seems clear… allowed the extra weight on EK services. There’s no carve out for a return ticket coming from the USA.

If I was a QF gold I’d think I could take 16kg extra on EK, and an extra bag or two on my return from LAX.

As the QF-EK agreement specifically does not include the Americas, there likely isn't any consideration for additional baggage allowance when the itinerary is ticketed as number of pieces, only by total weight. Having just done a test, as soon as the return leg includes LAX (just because that's what the original journey used), the *entire* ticket becomes included baggage as number of pieces. Which seems fair enough, if all travel is on a single ticket then the baggage allowance should remain the same for all legs (obviously there can be variations in status getting different additional allowances between airlines, but that's not on the ticket).

 

[arbuth]

As the QF-EK agreement specifically does not include the Americas, there likely isn't any consideration for additional baggage allowance when the itinerary is ticketed as number of pieces, only by total weight. Having just done a test, as soon as the return leg includes LAX (just because that's what the original journey used), the *entire* ticket becomes included baggage as number of pieces. Which seems fair enough, if all travel is on a single ticket then the baggage allowance should remain the same for all legs (obviously there can be variations in status getting different additional allowances between airlines, but that's not on the ticket).

OK, thank you.

 

[MEL_Traveller]

OK, thank you.

Which raises the question, hiw many bags did you want to check in at BNE?

To me it’s still unclear. The website, for an ordinary person, says you’ll get the extra 16kg on EK services, and and extra two bags as QF gold ex USA… three bags in total.

Either way you slice it, it seems if you only had two bags ex AU, or a total additional 16kg ex AU, you should have been ok.

Maybe this is a QF issue as well as EK.

 

[ChrisFlyer]

As the QF-EK agreement specifically does not include the Americas, there likely isn't any consideration for additional baggage allowance when the itinerary is ticketed as number of pieces, only by total weight. Having just done a test, as soon as the return leg includes LAX (just because that's what the original journey used), the *entire* ticket becomes included baggage as number of pieces. Which seems fair enough, if all travel is on a single ticket then the baggage allowance should remain the same for all legs (obviously there can be variations in status getting different additional allowances between airlines, but that's not on the ticket).

I think it's this. You can't add the benefits of a 'weight allowance' boost to a 'piece allowance' ticket. It's one or the other. Benefits of Qantas status are only offered on Emirates towards weight allowance itineraries, which excludes the piece system used for North and South America. If the latter has taken over as the ticketed allowance for every sector, being entitled to extra weight doesn't help. Granted, this isn't particularly clear online.

I think your stronger argument would be that you were a QF ticketed passenger on a QF coded flight using QF status benefits, as for all intents and purposes, being on a QF code makes you a 'Qantas passenger' rather than an 'Emirates passenger', in some respects. Still, it's tricky.

 

[arbuth]

Which raises the question, hiw many bags did you want to check in at BNE?

To me it’s still unclear. The website, for an ordinary person, says you’ll get the extra 16kg on EK services, and and extra two bags as QF gold ex USA… three bags in total.

Either way you slice it, it seems if you only had two bags ex AU, or a total additional 16kg ex AU, you should have been ok.

Maybe this is a QF issue as well as EK.

Two bags only. I raised the issue with QF, but they fobbed me off (somewhat rudely, I'd have to say).