Error 500 ... anybody?

[ferntree]

Logged in to Q web site to check on about a half dozen upcoming bookings ... every one I tried to access produced an "Error 500" message.

Given that my confidence in Qantas right now is just about at zero, this leaves me paranoid that somehow they've all been trashed (all domestic btw, some flights though are Jetstar).

Can anybody shed light please? Thanks in advance.

 

[davidj]

Yes I'm getting the same error. Glad it's not just me...

 

[ferntree]

Yes I'm getting the same error. Glad it's not just me...

View attachment 315173

Safety in numbers eh,?

 

[Dr Ralph]

Logged in to Q web site

What's that www.q.com ?

 

[Askance]

Server error at their end. You could try clearing your cache but likely youll need to wait for them to fix

 

[ferntree]

What's that www.q.com???

www.qantas.com

 

[downloadingdata]

Server issues

 

[davidj]

Server error at their end. You could try clearing your cache but likely youll need to wait for them to fix

IT team gone to sleep? No fix until the morning?

 

[ferntree]

Yea, looks like the work experience kids have all clocked off for the night....

 

[frodo]

I can't even search for rewards flights at the moment, same error

 

[doctorstrangelove]

Me too. Qantas gonna Qantas.

 

[Matt_01]

QF are doing ITS upgrades, a notice went out detailing access to flight information and account details would be impacted and details of the timings were provided. The outage was also published via a banner add in your QFF ahead of the upgrade. What upgrades or improvements are been made is a subject to speculation.

 

[sqrt()]

QF are doing ITS upgrades, a notice went out detailing access to flight information and account details would be impacted and details of the timings were provided. The outage was also published via a banner add in your QFF ahead of the upgrade. What upgrades or improvements are been made is a subject to speculation.

Did they give an expected resolution time?

 

[Anna]

I get the same message on the desktop, but the app is showing my upcoming flights ok.

 

[Matt_01]

Did they give an expected resolution time?

I cannot remember the outage time and the banner add seems to have gone. I just did a multi city search on my desktop (mac) and it seems to be working as normal.

 

[jguanine]

I don’t seem to be able to change any of my flights either. Anyone else experiencing this?

 

[Dr Ralph]

No error message for me. I can see and access everyone of my future bookings.