MikeG
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AFAIK at the time Woolies Mobile did not have VoWifi/VoLTE in June.Woolies Mobile has VoWifi, so maybe the calls came through over wifi when she connected to the hotel internet?
She certainly wasn't able to call over wifi, we tried that. And there was no "Woolworths over Wifi" designated on the phone (iPhone 12) at the time or any time after when in the UK.
Doesn't mean it wasn;t implemented, it may have just be spotty depending on the ISP.
M