Etihad Guest Program

[tinkybelle]

Just logged into my gold elite EY account and Im platinum.
so had to go to see what that was apparently they have changed the name
so don't have a heart attack when you log in!:mrgreen:

 

[cmon0005]

Mine still says Gold Elite...

 

[tinkybelle]

that as a bit weird
this is what i get when I don't even login

Etihad Guest Platinum

[h=2]Overview[/h]

Congratulations! You have now reached a level that most only aspire to attain. With more exclusive service benefits in addition to those you have already been accustomed to, your Platinum card is your passport to a world of luxury and unparalleled services!


[h=2]Key Benefits[/h]

 

[pagingjoan]

that as a bit weird
this is what i get when I don't even login

Etihad Guest Platinum

Overview

Congratulations! You have now reached a level that most only aspire to attain. With more exclusive service benefits in addition to those you have already been accustomed to, your Platinum card is your passport to a world of luxury and unparalleled services!


Key Benefits

That screen comes up on my page also - but (sadly ), at the top of the page, it still shows me as Gold.

 

[tinkybelle]

If you are gold it will not change I am gold elite so changed to plat.

 

[cmon0005]

If you are gold it will not change I am gold elite so changed to plat.

But I am Gold Elite!

 

[tinkybelle]

lets hope we get new packages with a gift.

 

[featheast]

Mine is still showing Gold...

 

[pagingjoan]

If you are gold it will not change I am gold elite so changed to plat.

Not that I have ever set foot on an Etihad plane, as yet.

 

[Aussie_flyer]

Mine is still showing Gold...

Gold and gold elite are not the same

 

[tinkybelle]

seems there is an enhancement -now you can only refer someone to silver not gold.
[h=3]Silver Discretionary Nomination[/h]Invite another member to enjoy the enhanced benefits and rewards of Etihad Guest Silver.

 

[EtihadAirways]

Just logged into my gold elite EY account and Im platinum.
so had to go to see what that was apparently they have changed the name
so don't have a heart attack when you log in!:mrgreen:

Hi there, we're sorry for the confusion. Please let us know if you have any questions about your Etihad Guest account or your membership status, we are happy to assist you. *Ivy

 

[pagingjoan]

Amazing timing!

 

[JQ29]

Anyone experiencing any issues with redeeming points for hotels on Etihad Guest? My points balance coming up as NIL but I have 300,000 points on available on the main website….

 

[Mattg]

Anyone experiencing any issues with redeeming points for hotels on Etihad Guest? My points balance coming up as NIL but I have 300,000 points on available on the main website….

I'm not having this issue. My mileage balance on the hotel booking portal matches what I see on the main website.

 

[Thibault]

Looks like AF/KL redemptions are now loaded by error (?) on Etihad's website.
Redemptions are 'free' - however all fail when trying to pay.

Let's hope details will soon be shared on redemptions details + status benefits flying on AF/KL as an EY elite and vice-versa.