my EDR points had not been transferring to QFF since late December 2022.
I finally acted on it to call EDR on the blower, after bit of confusion the guy gave me an extra 2000 EDR points & transferred all immediately.
All fine, but he did say that it's not automatic & have to manually transfer the EDR points to QFF via either the app or website, some green button, he thought it was new, hmm i said yeah ok, I'll see in the future.
Seemed a very clueless operator, anyone else had delay or lack of transfer.
note; I recently changed home address, but made sure all details are the same, maybe that upset the system, who knows.