Expert Flyer glitching?

[RooFlyer]

I recently took up a subscription to EF after a couple of years away, and set up seat and flight schedule alerts for about 15 upcoming flights, mainly Australian domestic.

A Qantas flight was cancelled (not 'zeroed out' ) and so it and the connection had to be re-booked. I got an alert from Qantas and re-booked it to a much earlier flight on the day. This is the EF seat alert I had set:



I didn't get an alert from EF - either SMS or e-mail. @JohnM I think has also had missed alerts recently.

Is there a known glitch that might have caused this, or maybe I set the alert incorrectly?

 

[craven morehead]

I paid for a subscription this week and I've only had the time to log on once and haven't had chance to set up anything. Hope it's worth it

 

[JohnM]

I paid for a subscription this week and I've only had the time to log on once and haven't had chance to set up anything. Hope it's worth it

I have found it worth it, but there does seem to be a glitch with alerts at the moment. A bird change alert was missed last week.

Paging @ExpertFlyer Voice...

 

[ChrisFlyer]

Many of the airlines listed on the reward search have also been broken for an extended period.

 

[Mattg]

Many of the airlines listed on the reward search have also been broken for an extended period.

Yep - VS is one that comes to mind. It is also showing various VA award seats as unavailable when they are in fact available (both to Velocity members and through other partner airlines).