Extra leg room fail

[kazhere]

I booked and paid for extra leg room for my flight on Wednesday and just saw to my dismay I've been moved to a middle seat in the row behind the exit row. Can anyone tell me if I have any choice in this?
I've dropped to Bronze after moving to Perth and no longer traveling very often.
I also happen to be flying to Melbourne at the same time as a bunch of football fans who are now desperate to join me! I'm guessing the high demand for this flight has something to do with it....?

 

[Franky]

I booked and paid for extra leg room for my flight on Wednesday and just saw to my dismay I've been moved to a middle seat in the row behind the exit row. Can anyone tell me if I have any choice in this?
I've dropped to Bronze after moving to Perth and no longer traveling very often.
I also happen to be flying to Melbourne at the same time as a bunch of football fans who are now desperate to join me! I'm guessing the high demand for this flight has something to do with it....?

Poor form in any event...

 

[kazhere]

Update - I rang the call centre and they said there was a "system error". I shouldn't have been able to make the booking so they are refunding the $60 fee. They also gave me an aisle seat which I'm grateful for!

 

[mokuni]

Good resolution OP!