Family Pooling

[Coops1]

Hi all, I intend doing the same with my partner and 19yo son, swap in and out of the family pool as needed.

Kind of off topic, but now I just cancelled my partner but there is no option available in My Benefits--Family Pooling where I can add my son (or anybody) back in? It has worked in the past, as I added daughter and partner when I first set it up

Any ideas if it is broken at the moment? I usually navigate these things fine, hopefully I am just missing something obvious

Thanks in advance, btw great forums, interesting topics, cheers Coops1

 

[clarkkent]

I think you have to log in using their accounts to set up poolling to yours.

 

[Coops1]

Thanks ClarkKent, you were right. The problem was compounded as I couldn't see a way of pooling to somebody else, as pooling was already going to me . All good now, Cheers for the help.