Fiji airways seat selection - business class classic reward booked via qantas

[KarenD]

Hi all

Recently booked flights to the US on Fiji Airways - business class classic rewards booked on the Qantas website.
Tried to select our seats on the Fiji Airways website and it says we can't modify our booking online and need to call.
I called up today and the agent tried to choose our seats. He said he isn't able to select seats for us, the system won't let him. He didn't have a valid explanation, said the flight is too far away, maybe the aircraft will change, told me to choose seats at the airport, none of these options make sense.
I can see that others have selected seats online when i manage my booking, so its certainly possible.

Has anyone got any tips or insights as to how to select our seats? Or is it a matter of calling again and hoping for a different agent who might actually help.
Thanks!

 

[djkelly69]

I previously managed to do seat selection on my FJ flights to YVR booked through QF, but I can't actually remember how!

Assuming you have tried through QF MMB, my next option would be to try other OneWorld airlines MMB pages. RJ is usually pretty useful.

 

[serfty]

Hi all

Recently booked flights to the US on Fiji Airways - business class classic rewards booked on the Qantas website.
Tried to select our seats on the Fiji Airways website and it says we can't modify our booking online and need to call.
I called up today and the agent tried to choose our seats. He said he isn't able to select seats for us, the system won't let him. He didn't have a valid explanation, said the flight is too far away, maybe the aircraft will change, told me to choose seats at the airport, none of these options make sense.
I can see that others have selected seats online when i manage my booking, so its certainly possible.

Has anyone got any tips or insights as to how to select our seats? Or is it a matter of calling again and hoping for a different agent who might actually help.
Thanks!

Just use Fiji Airways Manage my booking.

https://www.fijiairways.com/en-au/manage/manage-your-bookings/

It is the same PNR as Qantas - they both use Amadeus.

I currently have a similar booking.

 

[KarenD]

I previously managed to do seat selection on my FJ flights to YVR booked through QF, but I can't actually remember how!

Assuming you have tried through QF MMB, my next option would be to try other OneWorld airlines MMB pages. RJ is usually pretty useful.

You're the best! Just chose our seats through RJ website woohoo!

Post automatically merged: Thursday at 2:52 PM

Just use Fiji Airways Manage my booking.

https://www.fijiairways.com/en-au/manage/manage-your-bookings/

It is the same PNR as Qantas - they both use Amadeus.

I currently have a similar booking.

As per my initial post, i tried through Fiji airways and it didn't work. All good though, got it sorted through Royal Jordanian website which is ridiculous but whatever works I guess

 

[serfty]

...
As per my initial post, i tried through Fiji airways and it didn't work. All good though, got it sorted through Royal Jordanian website which is ridiculous but whatever works I guess

Strange ... I rechecked before posting and it worked fine for me.