Fiji Airways Seat Selection when you are flying as Qantas Codeshare Pax

[here2go]

My family and I are flying to Fiji next month on a Fiji Airways flight ex CBR, but QF Flight number booked through a package holiday provider. I've tried selecting seats through the Fiji Airways website, and there are bucketloads there, but I keep getting error messages once I have selected the seats. Is this normal? I've flown Fiji on a non-codeshare flight in the past with no issues, so am wondering if the fact this is a QF booking is causing the issues.

 

[SYD]

Have tried via the QANTAS website with QF booking reference (PNR)?

It’s been a while since I’ve been on a FJ codeshare bookings but there used to be two PNRs. The QF booking and a corresponding FJ PNR.

 

[serfty]

My family and I are flying to Fiji next month on a Fiji Airways flight ex CBR, but QF Flight number booked through a package holiday provider. I've tried selecting seats through the Fiji Airways website, and there are bucketloads there, but I keep getting error messages once I have selected the seats. Is this normal? I've flown Fiji on a non-codeshare flight in the past with no issues, so am wondering if the fact this is a QF booking is causing the issues.

Qantas and Fiji Airways both use the same GDS (Amadeus), so I would expect the PNR to be the same. As you indicate, there appears to be no issue bringing the FJ manage booking up as you can choose seats but not successfully complete the process.

I suspect the codeshare is the issue.

The package holiday provider is your agent in this case; have you tried contacting them?