Finnair will sell you a 40 minute connection at Helsinki. Even if you scramble through the busy and expanding terminal to get to the gate there is a good chance your bag won't make it . Mine...despite priority and short connection tags didn't.
If you are going to Berlin then you are heading for misery. Finnair use aeroground as their handling agent. A quick look at Google reviews for aeroground should be enough to scare you off. After a day wasted on unanswered calls and emails I went back to the airport....and spent two excruciating hours demanding my bag that had been lying there for 24 hours.
If Finnair want to market fast journey times with short connections, then they need robust systems and capable agents to deal with the failures.
If you are going to Berlin then you are heading for misery. Finnair use aeroground as their handling agent. A quick look at Google reviews for aeroground should be enough to scare you off. After a day wasted on unanswered calls and emails I went back to the airport....and spent two excruciating hours demanding my bag that had been lying there for 24 hours.
If Finnair want to market fast journey times with short connections, then they need robust systems and capable agents to deal with the failures.
