Flight crew too busy

[AIRwin]

Might be worth a bit of a straw poll from the forum:

How often do you use the call button?

In my case I have made around 200 international flights and can only recall using it once. So 1 out of 200 flights.

That was for a broken seat in J on Finnair which would not return to upright.

I used the call bell in the lavatory on EK last year when the door latch came apart and I couldn't slide to unlock it

 

[p--and--t]

If the expectation doesn't meet reality then there will be disappointment.

Unfortunately the spin doctors create an expectation that is not a reality. A view that creates a sense of entitlement.

The staff of an airline are not perfect. They have bad days, often not paid well, made to work harder than ever, and treated miserably by some self entitled travellers. They are less than perfect interacting with less than perfect humans. They can try to create an air of servitude in line with their training, but stress will reveal cracks in the facades of unnatural play acting.

I have had terrible experiences on so called 5* airlines EY. UA, BA, LH and VA. Unsatisfactory on MH, LA and others. Mediocre on QR and QF. I have also had great service on the same airlines.

 

[p--and--t]

Might be worth a bit of a straw poll from the forum:

How often do you use the call button?

In my case I have made around 200 international flights and can only recall using it once. So 1 out of 200 flights.

That was for a broken seat in J on Finnair which would not return to upright.

After more than 50 yrs of flying and a few thousand flights the memory is vague but maybe used the call button 2-3 times.

 

[RooFlyer]

How often do you use the call button?

In my case I have made around 200 international flights and can only recall using it once. So 1 out of 200 flights.

That was for a broken seat in J on Finnair which would not return to upright.

My goodness, just for broken/malfunctioning equipment, it would be well over a dozen times alone (the introduction of Wi-Fi has disproportionately upped that number). But that’s over about 1,400 flights and in the international premium cabin portion of them.

And there is meals forgotten, meals forgotten to be taken away, and related.

For stuff like ‘could I have another glass of wine please?’ it would be a quite a few over all those flights.

But oh, do we discriminate between using the call button and flagging down an FA when they come psst to make a request?

 

[jb747]

I guess this is a minor point, but you’re talking about the cabin crew. The flight crew will never respond to your calls, no matter how plaintive.