Flight upgrades for half the Velocity Points [now until Dec 2012]

[Comoman]

re: Flight upgrades for half the Velocity Points [now 'til Dec '12] - March & April 2012

Can you do the upgrades online? Tried to call now but they said I could only do upgrades mon-fri 8am-8pm

 

[koonyaflyer]

re: Flight upgrades for half the Velocity Points [now 'til Dec '12] - March & April 2012

Can you do the upgrades online? Tried to call now but they said I could only do upgrades mon-fri 8am-8pm

Did you call the Platinum line .... I did some upgrades yesterday....and understand they're 8 to 8 seven days a week.

 

[Deleted member 29185]

re: Flight upgrades for half the Velocity Points [now 'til Dec '12] - March & April 2012

Damn you VA. All this candy makes me want to keep Platinum.

I'm wondering if this "candy" is going to become a regular enticement.

So far, none of it has suited me, but if it keeps up, I have to hit the jackpot eventually!

 

[serfty]

re: Flight upgrades for half the Velocity Points [now 'til Dec '12] - March & April 2012

One problem is they can only be done from 'Flexi' fares, which are not really 'flexible' and cost more.

 

[kalboy]

re: Flight upgrades for half the Velocity Points [now 'til Dec '12] - March & April 2012

Sound like a sweet deal with an Adl-Ltn trip coming up in two weeks does anyone know if Lounge access in Melbourne is permited or extra baggage allowance. The T&Cs don't mention anything on the subject.

 

[jneufeld]

re: Flight upgrades for half the Velocity Points [now 'til Dec '12] - March & April 2012

Sound like a sweet deal with an Adl-Ltn trip coming up in two weeks does anyone know if Lounge access in Melbourne is permited or extra baggage allowance. The T&Cs don't mention anything on the subject.

Here are the Velocity Upgrade T&Cs as printed on 24th Feb 2012. You get lounge access and 69kg baggage.

***Velocity Upgrade

• THE BASICS: This is our Premium Economy upgrade fare. To upgrade you must call our Guest Contact Centre (GCC). There is no fee to
  change the time and date of your flight and this fare is eligible for credit or refund if you cancel it not more than 24 hours after the time ofdeparture of the original booking (subject to the cancellation rules below). On the ground, you will receive an included checked baggageallowance of up to 69kg and have access to Priority Check-in and access to the Virgin Australia Lounge, in major domestic airports includingSydney, Melbourne, Brisbane, Adelaide, Canberra, Perth and Mackay domestic airports. In the air, you can enjoy in-flight entertainment (ifavailable on the particular aircraft type) and complimentary food and drinks from our on board menu. Food and beverage is for personal, in-flight consumption only. Velocity's partner airlines practice responsible service of alcohol and you may be refused service on this basis.live2air is available on many of of Virgin Australia's aircraft. live2air is not available on Virgin Australia's Embraer E170 and E190 aircraft andsome Boeing 737 aircraft. The pay-per-view movie component of live2air will only be available on selected routes over 2.5 hours duration.All FOXTEL/AUSTAR live2air programming schedules are subject to change. Neither Velocity Rewards, Virgin Australia, Pacific Blue norFOXTEL/AUSTAR are responsible for any interruptions to the service including, without limitation, those interruptions due to acts of nature,power failure, satellite signal failure or any other cause. On flights outside of Australian airspace, limited or possibly no signal will bereceived. Premium Economy seating may differ depending on aircraft type and is not available to unaccompanied minors travelling underairline supervision.
  
• BAGGAGE: this fare includes up to 7kg carry-on baggage and a checked baggage allowance of 69kgs. Additional charges may apply forbaggage in excess of this amount. Further conditions may apply in relation to Baggage and carrying Dangerous Goods and for moreinformation please see the website Virgin Australia | Flights, holidays, hotels & cars
  
• FLIGHT CHANGES: You can change the date and time of your flight and you do not have to pay a change fee. For date and time changes,you may only make a change to another Velocity Upgrade Fare for Premium Economy. To make changes to your booking, contact the GCCnot more than 24 hours after the flight departure time of your original booking.
  
• Fare Difference: your new fare will be at least the price of the original fare and may be more. You must pay any fare difference when youchange your booking. Any change in flight origin or destination will be treated as a cancellation of the original booking (see below), and youwill need to make a new booking for the new itinerary.
  
• Name Changes: Changes to the name of the passenger on the booking can be made at any time up to 24 hours after the original flightdeparture time through the GCC. Passengers' names can only be changed where none of the flights on the booking have been taken.
  
• CANCELLATIONS: You can cancel your flight by calling the GCC, and you can obtain a credit that can be used within 12 months for futureflights, but a cancellation fee will be deducted from the credit. Alternatively you can request a refund for the cancelled fare and once againa cancellation fee will be deducted. The amount charged as a cancellation fee will be as shown in the carrier airline's website fare rules forFlexi fares,at the time of cancellation. Cancellations can be made up to 24 hours after your flight's scheduled departure time, provided youhad not checked in. If you check in and do not show up, you will forfeit the fare paid and the Velocity Points used (if any), and you will notbe eligible for a refund.
  
• REFUNDS: If you cancel your flight in accordance with these fare rules, you may request a refund of the fare you paid but a cancellationfee will be charged (see above) Refunds can be requested by contacting the GCC or by emailing your booking reference number, the nameof the Guest and flight dates to [email protected] If you request a refund, you will receive the refund in the same form asthe original form of payment, except where you have paid by cash or EFTPOS, the refund will be directly deposited into your nominatedAustralian or New Zealand bank account. If you have booked using credit from another Virgin Australia fare type, you will not be eligible fora refund. Any Velocity Points used to make or upgrade your booking will receive a refund of the Points. Refunds will reach your accountwithin 7 - 10 business days.
  
• CURRENCY: the currency in which you made your original booking will apply to fare differences or refunds. Please refer to the relevantairline website for more information.
  

 

[kalboy]

re: Flight upgrades for half the Velocity Points [now 'til Dec '12] - March & April 2012

Thats almost unbeleivable. A virgin flexi Adel to Ltn is the same price as a Qantas Red-eDeal. Guess i'll be trying my luck
Thanks Jneufeld my few velocity points aren't much use to me anyway here in Kalgoorlie.

 

[Sprucegoose]

re: Flight upgrades for half the Velocity Points [now 'til Dec '12] - March & April 2012

Thats almost unbeleivable. A virgin flexi Adel to Ltn is the same price as a Qantas Red-eDeal. Guess i'll be trying my luck
Thanks Jneufeld my few velocity points aren't much use to me anyway here in Kalgoorlie.

Ltn? Is that really Luton??

 

[kalboy]

re: Flight upgrades for half the Velocity Points [now 'til Dec '12] - March & April 2012

Nooo. I should of said LST. I have to do a job in Adelaide on the 20Th then have a week off so going to see family in Launceston Tasmania.

 

[Cyberon]

re: Flight upgrades for half the Velocity Points [now 'til Dec '12] - March & April 2012

What seats in business domestic do you prefer?
I think 1A or 2A would be good ones.
2A you could recline without having to disturb anyone.

Does anyone know whether the leg room in 2A is the same as 1A?

Cheers

 

[trippin_the_rift]

re: Flight upgrades for half the Velocity Points [now 'til Dec '12] - March & April 2012

What seats in business domestic do you prefer?
I think 1A or 2A would be good ones.
2A you could recline without having to disturb anyone.

Does anyone know whether the leg room in 2A is the same as 1A?

Cheers

As with all airlines, the wall in row 1 makes it only slightly better than an economy seat.

2C for this frequent flyer!

 

[pagingjoan]

re: Flight upgrades for half the Velocity Points [now 'til Dec '12] - March & April 2012

As with all airlines, the wall in row 1 makes it only slightly better than an economy seat.

2C for this frequent flyer!

Good! That makes the chances of row 1 seats all the better for those of us who like having nobody in front reclining their seat.

 

[kalboy]

re: Flight upgrades for half the Velocity Points [now 'til Dec '12] - March & April 2012

Well im just wrapped.. 300 bucks and 3700 points for my first Virgin Business class experience includes 1.5 Hours in Melb lounge.
Adl-Mel-Lst. all signed and sealed. Thanks Rudi at velocity.
Costs more for my KGI-ADL on Qantas Link in Economy.
Now if only Virgin and Skywest could put a Lounge into KGI and a few more aircraft then...

 

[Cyberon]

re: Flight upgrades for half the Velocity Points [now 'til Dec '12] - March & April 2012

As with all airlines, the wall in row 1 makes it only slightly better than an economy seat.

2C for this frequent flyer!

do you prefer aisles to window seats?

 

[jsoprano]

re: Flight upgrades for half the Velocity Points [now 'til Dec '12] - March & April 2012

Just made use of this great offer as well. Flying MEL-SYD-PER and 2 days later back home PER-MEL. Earns ca. 7400 points as a Velocity Gold, plus the 80 SCs, and upgrade costs only 9900 points return, so bottomline 2500 points out of pocket (as work pays for the Economy fares).

Now I get to ride the A330 again on SYD-PER, but this time in C. Any seats to avoid, or other comments? I prefer window seats btw. Thanks!

 

[Major]

re: Flight upgrades for half the Velocity Points [now 'til Dec '12] - March & April 2012

Just upgraded my OOL-MEL flight on 19th May for 7400 points. Now all I need is for the new lounge to be open by then for breakfast.

 

[rcn]

re: Flight upgrades for half the Velocity Points [now 'til Dec '12] - March & April 2012

How does one ensure an upgrade is available before committing to a flexi fare? Would an available business award seat indicate that an upgrade from flexi would be successful?

 

[hydrabyss]

re: Flight upgrades for half the Velocity Points [now 'til Dec '12] - March & April 2012

I called velocity as they only allow a certain number of seats for upgrades.First call was slightly confusing but rang back later when I had the flight I wanted and was told how many seats left for upgrade.

 

[kalboy]

re: Flight upgrades for half the Velocity Points [now 'til Dec '12] - March & April 2012

How does one ensure an upgrade is available before committing to a flexi fare? Would an available business award seat indicate that an upgrade from flexi would be successful?

I just rang them and asked, explained that i didn't want the flexi for that flight if upgrades weren't available. They seemed pretty ok with that. They will tell you the current status but won't guarantee the spots. so book immediately after the 1st call. I have now done 4 flights each time spent less than a few minutes on the phone. im quite happy that i get to check out Adelaide,Melbourne, Sydney and Perth Lounges in the next two weeks. Will be a bit of a change from the Qantas lounge at KGI and PER that i'm used to.

 

[Liroquai]

re: Flight upgrades for half the Velocity Points [now 'til Dec '12] - March & April 2012

Flying SYD-PER-SYD this coming Monday. Cost difference between the Saver and Flexi fares were $20 for the outbound ($379 vs $399) and $104 for the return ($199 vs $303), so it made sense to get a Flexi if only for the extras and additional SCs. Called up and managed to upgrade the return leg for 4950 points. I've heard the PER lounge isn't too crash hot but nonetheless I'm proper excited for my first ever flight in J.