Flybuys Points Delays - Reddy Express

[sevenfourtyseven]

Hi All,

Just wondering whether anybody else has encountered delays in Flybuys points crediting following the introduction of new POS machines at Reddy Express?

Usually points would show up like clock work the day after, however I'm yet to receive any points for transactions made last Tuesday and last Saturday.

The receipts show my Flybuys number and the points to be credited, however no sign of them despite the website stating points will be credited within 24 hours

https://experience.flybuys.com.au/partners/shell-reddy-express/

 

[serfty]

Hi All,

Just wondering whether anybody else has encountered delays in Flybuys points crediting following the introduction of new POS machines at Reddy Express?

Usually points would show up like clock work the day after, however I'm yet to receive any points for transactions made last Tuesday and last Saturday.

The receipts show my Flybuys number and the points to be credited, however no sign of them despite the website stating points will be credited within 24 hours

https://experience.flybuys.com.au/partners/shell-reddy-express/

Did they show up eventually?

 

[sevenfourtyseven]

Did they show up eventually?

Nope, still MIA.

I contacted Flybuys yesterday and they manually credited the normal fuel spend, but had to escalate the 8c per litre offer additional points to their support team ‘for further investigation’.