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- Jun 24, 2008
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I like the idea of maintaining a country's or city's heritage. Unfortunately, The Claridges has taken this a little too far for my liking, at least as far as our room was concerned.
Perhaps some of the rooms have been upgraded over the decades, but our room seemed to be pretty much the same as I imagine it would have looked back in 1952; including the plumbing.
You may have noticed in the previous photos, that the garden was set up for a wedding. Of course, Indian weddings are legendary both for their size and extravagance. Unfortunately for us, more than 20 of the guests decided to have an after-party in a room on our floor, just a couple of doors down the corridor.
The noise of 20+ revelers at 1AM was bad enough, especially as those 1952 walls were never designed to keep noise at bay, but when the loud music and dancing started it was too much. I was told by a staff member the following morning that just about everyone on our side of the hotel had complained, yet it had still taken the duty manager well over an hour to take action.
Eventually the manager opened up the ballroom for them so they could kick-on all night. So somewhere between 2 and 3 AM, our 20+ friends headed down the corridor talking and laughing all the way.
No apology or service recovery was offered by the hotel.
Perhaps some of the rooms have been upgraded over the decades, but our room seemed to be pretty much the same as I imagine it would have looked back in 1952; including the plumbing.
You may have noticed in the previous photos, that the garden was set up for a wedding. Of course, Indian weddings are legendary both for their size and extravagance. Unfortunately for us, more than 20 of the guests decided to have an after-party in a room on our floor, just a couple of doors down the corridor.
The noise of 20+ revelers at 1AM was bad enough, especially as those 1952 walls were never designed to keep noise at bay, but when the loud music and dancing started it was too much. I was told by a staff member the following morning that just about everyone on our side of the hotel had complained, yet it had still taken the duty manager well over an hour to take action.
Eventually the manager opened up the ballroom for them so they could kick-on all night. So somewhere between 2 and 3 AM, our 20+ friends headed down the corridor talking and laughing all the way.
No apology or service recovery was offered by the hotel.
