Getting a straight answer on forced seat changes

[Deleted member 29185]

Just stick your kid in the bassinet and let the WP look after it!

You think that just might elicit an offer of exchange seats?

I'm just wondering why these fareless freeloaders get a lay flat bed in Y! That's just not cricket old chap!

(PS - not genuine comment....just my weak attempt at some humour)

 

[dfcatch]

Only problem with your suggestion OzBeachBabe is that QF airport agents can't be trusted as it is with seating allocations and preferred zones.

They're just as likely to select a random no status once-ever-on-QF backpacker and screw over both the family AND the WP.

Just an observation based on their current performance.

 

[JohnK]

Not Virgin but Qantas just as bad.

Allocated 6D months in advance, changed to 5D the night before and use OLCI the next morning to find 9D allocated. Called Qantas and they said 5D is showing on my profile but is blocked. Airport check-in says 5D is blocked and to check in lounge. The lounge says 5D is allocated and would 5C do?

Sure but that's not the point. I'd love to know what happened and why. I know seats are not guaranteed but that's poor if someone has moved me back in the cabin.

If you have to move someone you move them forward not back.

 

[ozbeachbabe]

Only problem with your suggestion OzBeachBabe is that QF airport agents can't be trusted as it is with seating allocations and preferred zones.

They're just as likely to select a random no status once-ever-on-QF backpacker and screw over both the family AND the WP.

Just an observation based on their current performance.

That would suggest that the bassinet rows were vacant to begin with, if in your words "they're (QF) just as likely to select a random no status once-ever-on-QF backpacker and screw over both the family AND the WP".

I'd suggest that it's the high percentage of FIFO traffic on transcon flights who are WP that pre-allocate the BSCT rows as allowed by the system at the time of booking not the humble backpacker.

The solution would be to block the BSCT rows ahead of time on domestic flights (as they currently do for international flights) thus enabling staff doing the flight editing around T-48 to assign BSCT seats to those families who have requested a BSCT or even for families who haven't but are still travelling with an infant.