Getting around 'A non-authorized modification of the traveller information has been encountered. (15008)'

Notyourbag

Active Member
Joined
Dec 10, 2015
Posts
532
Qantas
Gold
Virgin
Gold
Trying to book my mother an Economy award fare and I keep getting this error message
  • A non-authorized modification of the traveller information has been encountered. (15008)
Any advice?
 
I'm getting the same issue atm. Trying to book my mother, PER to CFS return business class reward flight. Have tried with and without her FF details in there. We're both Bronze, so can't imagine it's complaining about seat rights.

Edit: Sorry, Qantas. Depart 28/11, Return 3/12
 
I'm getting the same issue atm. Trying to book my mother, PER to CFS return business class reward flight. Have tried with and without her FF details in there. We're both Bronze, so can't imagine it's complaining about seat rights.

Edit: Sorry, Qantas. Depart 28/11, Return 3/12
Gosh I'm trying to think how I got around this problem. I ended up being able to book her reward seat. Might have had to log out and log her back in.

Must be some Qantas glitch for Perth mothers with Bronze status 😂
 
I managed to get around it by cancelling the booking attempt and starting from scratch and then not selecting seats before checking out. I have a feeling the root cause was when I first selected the flights, I clicked the "Express Checkout" button and then pressed the back button because I needed to modify the person flying.
 
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

AFF Supporters can remove this and all advertisements

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and enjoy a better viewing experience, as well as full participation on our community forums.

AFF members can also access our Frequent Flyer Training courses, and upgrade to enjoy lots of other benefits and discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.
Back
Top