Getting Virgin Aus Insurance Letter

Status
Not open for further replies.

JJS

Junior Member
Joined
Jul 9, 2019
Posts
18
Hi everyone,

Having some trouble obtaining a letter from VA to provide to my insurance company about a flight cancellation. I have submitted the specified request form on the website 2 months ago, and no response. Have also tried calling numerous times and am transferred around a bit before I give up as nobody seems to be able to help.
Letter needs to confirm the flight cancellation and that I was moved to a flight the next day, and the amount of compensation paid.

Reaching out to see if anybody has had the same dilemma and found a solution somehow? An email address that responded? Appreciate any help!
 
Read our AFF credit card guides and start earning more points now.

AFF Supporters can remove this and all advertisements

Status
Not open for further replies.

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and unlock insider tips, exclusive deals, and global meetups with 65,000+ frequent flyers.

AFF members can also access our Frequent Flyer Training courses, and upgrade to Fast-track your way to expert traveller status and unlock even more exclusive discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.

Staff online

Back
Top