AstroBBoy
Intern
- Joined
- Jun 2, 2020
- Posts
- 54
I am trying to book reward seats for October next year.
I managed to find all the seats I wanted, put in the passengers clicked next and the dreaded Qantas generic error "An error has occurred in our central database. Please contact us for further information."
So I called Qantas and went through all the info and they told me, there are no business class reward seats on that date: 2nd Oct 2025 : MEL-HKG (QF29)
"So why did it allow me to choose it?", "Sometimes the website is wrong" was the reply.
So today I tried with a different date: 4th Oct 2025 : MEL-HKG (QF29)
Exact same thing happened. Called again, basically the same response.
I tried another route: 4th Oct 2025 : MEL-BLR (QF67)
Same error, but this time I can't be bothered calling them.
What's going on? Why are these seats showing up but are not accessable?
I have Silver membership, so these dates fall within the 323x days (and I assume I wouldn't be able to see them if they were not).
I managed to find all the seats I wanted, put in the passengers clicked next and the dreaded Qantas generic error "An error has occurred in our central database. Please contact us for further information."
So I called Qantas and went through all the info and they told me, there are no business class reward seats on that date: 2nd Oct 2025 : MEL-HKG (QF29)
"So why did it allow me to choose it?", "Sometimes the website is wrong" was the reply.
So today I tried with a different date: 4th Oct 2025 : MEL-HKG (QF29)
Exact same thing happened. Called again, basically the same response.
I tried another route: 4th Oct 2025 : MEL-BLR (QF67)
Same error, but this time I can't be bothered calling them.
What's going on? Why are these seats showing up but are not accessable?
I have Silver membership, so these dates fall within the 323x days (and I assume I wouldn't be able to see them if they were not).