Gold/Diamond [+anyone else][breakfast] Enhancement-coffee [now $5]-in Hilton Sydney!

[DC3]

Re: Gold/Diamond [+anyone else][breakfast] Enhancement-coffee [now $5]-in Hilton Sydn

"Nickle-and-diming" as they say in the US.

 

[JessicaTam]

Re: Gold/Diamond [+anyone else][breakfast] Enhancement-coffee [now $5]-in Hilton Sydn

I will report back from HotP at the end of the week.

 

[DC3]

Re: Gold/Diamond [+anyone else][breakfast] Enhancement-coffee [now $5]-in Hilton Sydn

I would never pay for the HOTP coffee. Their coffee in the restaurant is very ordinary in my experience.

 

[Hvr]

Re: Gold/Diamond [+anyone else][breakfast] Enhancement-coffee [now $5]-in Hilton Sydn

Spent last night at HoTP and had breakfast in the restaurant downstairs this morning. No extra charge for a hot chocolate.

 

[anat0l]

Re: Gold/Diamond [+anyone else][breakfast] Enhancement-coffee [now $5]-in Hilton Sydn

Spent last night at HoTP and had breakfast in the restaurant downstairs this morning. No extra charge for a hot chocolate.

I'd imagine hot chocolates are excluded from the "extra" charge all over. It would be slightly unreasonable not to provide it for free (since you can get common black tea or common cup-of-Joe coffee for free), especially if you requested it for a child. (No, you are not a child Hvr )

 

[Deleted member 29185]

Re: Gold/Diamond [+anyone else][breakfast] Enhancement-coffee [now $5]-in Hilton Sydn

So no one got a response back from Hilton re: their complaint of this change in the system with respect to the Hilton Global standards?

The weekend at HSP was the only time we've experienced this anomaly and TBH, I have absolutely no desire to whine. We were allowed an additional three guests (5 all up) for breakfast in Salt, so a miserly $5/cup is neither here nor there! Sure, we had two rooms, but if I'm not mistaken, the diamond benefit if strictly applied is the diamond member + spouse for a continental breakfast only (common upgrade of 10 bucks to full breakie)..............nose.......face.......don't cut off.........springs to mind !

 

[Ewing]

Re: Gold/Diamond [+anyone else][breakfast] Enhancement-coffee [now $5]-in Hilton Sydn

but if I'm not mistaken, the diamond benefit if strictly applied is the diamond member + spouse for a continental breakfast only

I'd need to check but I'm pretty sure it's for two registered guests in the same room. No requirement to be a spouse.

And yes, we've had it very good in Australia with breakfasts for a long time.

 

[k_sheep]

Re: Gold/Diamond [+anyone else][breakfast] Enhancement-coffee [now $5]-in Hilton Sydn

So does that mean they won't mind if you go and get a decent cup from Coffee Club or similar and bring it to breakfast with you??

 

[Deleted member 29185]

Re: Gold/Diamond [+anyone else][breakfast] Enhancement-coffee [now $5]-in Hilton Sydn

I'd need to check but I'm pretty sure it's for two registered guests in the same room. No requirement to be a spouse.

And yes, we've had it very good in Australia with breakfasts for a long time.

Yes, true. I do believe that it is any two.......but as you say, we do get it good. Always a fine line to start dropping the T&Cs in their lap when generally, they go beyond them anyway.

 

[Sprucegoose]

Re: Gold/Diamond [+anyone else][breakfast] Enhancement-coffee [now $5]-in Hilton Sydn

It's spreading, Shrek charged $4.50 for a flat white at breakfast in Parmelia Perth

Almost like there is a mining boom in play ??

 

[boomy]

Re: Gold/Diamond [+anyone else][breakfast] Enhancement-coffee [now $5]-in Hilton Sydn

Happy to report that no coffee tax was charged at HSP this week and they even offered us a 2nd cup, very nice!

 

[pjm99au]

Re: Gold/Diamond [+anyone else][breakfast] Enhancement-coffee [now $5]-in Hilton Sydn

It's spreading, Shrek charged $4.50 for a flat white at breakfast in Parmelia Perth

They tried to charge me this also at the Parmelia recently. As a diamond status and 20+ stays at this hotel this year I walked out without paying it and without a single guilty thought in my head.

 

[Flashback]

Re: Gold/Diamond [+anyone else][breakfast] Enhancement-coffee [now $5]-in Hilton Sydn

They tried to charge me this also at the Parmelia recently. As a diamond status and 20+ stays at this hotel this year I walked out without paying it and without a single guilty thought in my head.

Have you seen your room bill yet?

 

[pjm99au]

Re: Gold/Diamond [+anyone else][breakfast] Enhancement-coffee [now $5]-in Hilton Sydn

Have you seen your room bill yet?

One of the benefits of checking out before going to breakfast

 

[mannej]

Re: Gold/Diamond [+anyone else][breakfast] Enhancement-coffee [now $5]-in Hilton Sydn

They tried to charge me this also at the Parmelia recently. As a diamond status and 20+ stays at this hotel this year I walked out without paying it and without a single guilty thought in my head.

Not condoning your actions but I would have a chuckle if they referred the matter to the authorities to chase up. Unlikely yes but you never know.

Silly place to do it considering you've just stayed at the hotel (I.e they have your details...)

 

[Daver6]

Re: Gold/Diamond [+anyone else][breakfast] Enhancement-coffee [now $5]-in Hilton Sydn

They tried to charge me this also at the Parmelia recently. As a diamond status and 20+ stays at this hotel this year I walked out without paying it and without a single guilty thought in my head.

I suspect most thieves don't feel overly guilty about their actions in general.

 

[anat0l]

Re: Gold/Diamond [+anyone else][breakfast] Enhancement-coffee [now $5]-in Hilton Sydn

One of the benefits of checking out before going to breakfast

Your credit card can still be charged after you check out (usually this is the case for minibar).

 

[pjm99au]

Re: Gold/Diamond [+anyone else][breakfast] Enhancement-coffee [now $5]-in Hilton Sydn

I suspect most thieves don't feel overly guilty about their actions in general.

Wow. Aren't we the self appointed guardian of principles. Your comment is offensive as I expect that you intended them to be. This is a forum not a chat room. If your primary interest is derogatory one line remarks then I am sure there other places on the Web where you can add to the discussion in a more meaningful way than you have done here. FYI

1. As diamond status I get complimentary breakfast which on all of my 20+ stays this year at the Parmelia have included coffee without charge
2. Coffee was ordered, delivered and consumed without any mention of charge
3. A bill was subsequently placed on the table for the coffee without explanation.
4. Their change in policy was not apparent to me nor does it seem apparent to them given subsequent stays have been without charge for the same coffee
5. My interpretation - the server was not aware that my breakfast was included and therefore I was under no obligation to pay.
6. No subsequent charge came through on the CC.

Was I right to ignore the bill without questioning it - no. Were they wrong to deliver me a product without advising me of a change in policy to charge for coffee - yes.

None of which justifies your offensive remarks

 

[mannej]

Re: Gold/Diamond [+anyone else][breakfast] Enhancement-coffee [now $5]-in Hilton Sydn

None of which justifies your offensive remarks

Your OP gloated about not paying, so how can you claim to have taken any offense? Can I ask what you were expecting?

FWIW, we are talking about Perth here, it is not unknown for people to be charged with theft over goods less than a dollar in value...

 

[pjm99au]

Re: Gold/Diamond [+anyone else][breakfast] Enhancement-coffee [now $5]-in Hilton Sydn

Gloating was not intended and I apologise if it came across that way.