Hey all,
I have been a VFF member since 2009, back in the DJ days. Over that time I've flown countless flights, and have maintained either Gold or Platinum for the last 8 years since I was invited to join Explore Gold in 2017. I continued flying where possible during COVID and have not flown domestically with any airline other than Virgin Australia for the last 10 years.
Recently, my status was up for review. I had exceeded the requirements for Gold renew, but was very close to Platinum upgrade - more than 1000 status credits earned and 7/8 eligible sectors flown. I flew a status run flight MEL-LST-MEL but accidentally picked a Lite fare. By the time I realised, it was too close to my review date to book another flight.
Given how incredibly close I came to qualifying, what are my chances at asking VA to honour the upgrade to Platinum as a goodwill just this once?
I have been a VFF member since 2009, back in the DJ days. Over that time I've flown countless flights, and have maintained either Gold or Platinum for the last 8 years since I was invited to join Explore Gold in 2017. I continued flying where possible during COVID and have not flown domestically with any airline other than Virgin Australia for the last 10 years.
Recently, my status was up for review. I had exceeded the requirements for Gold renew, but was very close to Platinum upgrade - more than 1000 status credits earned and 7/8 eligible sectors flown. I flew a status run flight MEL-LST-MEL but accidentally picked a Lite fare. By the time I realised, it was too close to my review date to book another flight.
Given how incredibly close I came to qualifying, what are my chances at asking VA to honour the upgrade to Platinum as a goodwill just this once?