Has anyone used EBP to pay subcontractor invoices?

[JennyH]

Looking for alternatives to the now less rewarding Reward Pay. I used to pay all my subcontractor invoices though RP using Amex. Thought I could swap to the dragon and EBP, but their FAQ implies it really is for regular "bills". Has anyone set it up for these types of irregular payments on an invoice?

 

[Cruiser Elite]

You can pay anybody / any account with EBP - can even pay yourself.

 

[JennyH]

Thanks Cruiser Elite, that implies I could pay into the self managed super fund? (I employ my hubby and need to pay him super) - or is that a bridge too far, do you think?

 

[Cruiser Elite]

I do and you can easily - all you need is BPay details or Bank Account details and you are off to the races.

 

[JennyH]

Wow - thanks. Setting up my account now

 

[Cruiser Elite]

Jen EBP is a lot more user friendly now than say a month or so again - but it is still a bit clunky but with exp you will easily get on top of it - patience will be reqd and make sure you add funds early in week - Monday pref as it can drag a bit - but if I can master it anybody can.

 

[JennyH]

You are right about the less than seamless process, but I have set up my first payment just for the SMSF, so if it all turns pear shaped, nobody is in trouble.
Thanks again for your help
Jen

 

[get me outta here]

Does anyone have a phone number for EBP plse?

 

[amaroo]

I think email is the only form of communication. Nasty, but that’s the way things are going these days.

They respond within 2 days IME

 

[coles525]

Each business day approx 4pm = sms: your credit card has been charged. "Top up payment of $¥,038.00 has been successful".

maby 2-3 days later business (or your kids pocket money bank!) will have their payment.

Eventually... You will get an sms saying bill has been been paid.

Email is only way to contact them.

 

[Skyhawk]

They rang me from a mobile some time ago but I can't locate the number.
I'd email and ask them to call you.

 

[get me outta here]

Thanks, I am having no luck getting any sense out of them. There seems to be something wrong with their comprehension. Have asked them to call me, but goes around in email circles again.

They rang me from a mobile some time ago but I can't locate the number.
I'd email and ask them to call you.

 

[Skyhawk]

I'll have another look for their number in case I still have it.

 

[Cruiser Elite]

Does anyone have a phone number for EBP plse?

Email is the go - fully explain and you should get satisfaction - I did speak to them one time but it was a nightmare getting through to them

 

[amaroo]

When I first started using EBP 6-8 weeks ago I was fairly nervous. No receipts, poor communication, long process time....

FWIW I’ve now pumped a few hundred thousand through them without issue. Good timing with ANZ bonus P/$ ..... long may it last.

 

[get me outta here]

I would just like to be able to login to do all these things.

 

[Bell21]

Email is the go - fully explain and you should get satisfaction - I did speak to them one time but it was a nightmare getting through to them

Yes that was my experience too which gave me some confidence in them - it seems to work as advertised and they have sorted a few complexities when things went wrong all via email though

 

[coles525]

I would just like to be able to login to do all these things.

Are you getting an error msg regarding failed login?

I log in a few times each month for spending purposes / bill history...

 

[Skyhawk]

I don't have their number but they are associated with Fox Symes.

 

[get me outta here]

Yep, I cannot log in.

Are you getting an error msg regarding failed login?