Have QF really cut back classic domestic awards or is it just me?

As LTG I was looking for a day trip to Sydney about a week out in mid November. I was offered the first flight of the day up and nothing back. Given we're talking about the prime bundle of rights flights consolidation corridor where there's nearly always more flights than people, I'm going for the QF not releasing the CR flights hypothesis over any other. I could buy a seat on pretty much any flight I wanted generally at a price that suggested the seats were in plentiful supply.
 
It is well known that for premium cabin awards they are only available to bronze at 297 days hence I used that as I talked ablot any awards not just Y CRs. For silver it is 323 days.
That may have been the experience pre covid wrt QF CR releases back when they were released on a defined schedule, rather than the random drops that have happened the last few years. But apart from posts here on AFF I can't see any published T&Cs on Qantas stating/guaranteeing these time frames.

So the fact that WPs have been seeing close out awards for over 10 years when a bronze member sees nothing is even worse.
Why? The status pages on Qantas clearly state a benefit of earlier access to awards for higher status. So if 1 month out QF decide to drop additional award seats, makes sense P1/WP/SG get first dibs again for a week or two before available to all.

WPs and WP1s can already request extra awards so why should they have a third bite of the cherry. Once by getting premium cabin awards released earlier. second because they can request awards to be released.
LoL, still the first bite because QF are not reliably releasing CRs daily at 355 days out to anyone anymore. They are random releases, and the most significant recent big drops of UK and USA seats were 6-8 months out to everyone all at once.

So if anything the status benefits have been weakened by these big dumps of rewards giving NBs access to the most prized redemptions at the same time as status pax.

And WP are far from guaranteed to have seats released, you need only look at the dedicated thread where P1s do ok, but majority of WP requests denied.

Maybe someone who has experienced this should notify the ACCC.

How is this the ACCCs concern? It's not anti competitive behaviour. Giving status priority access to QF metal flights is a stated benefit, want better access fly more with QF.

QfF have never to my knowledge guaranteed a set number of award seats per flight for every flight like some other airlines. So never any guarantee that a status or non status pax will be able to even have a chance at nabbing one on the flight they want.

The availability for partner rewards is same for all QFFs.

Anyway clearly the lack of availability on the dates the OP was wanting is related to Tay Tay concerts not a conspiracy.
 
Oh dear @Lynda2475 it is remarkable that you never agree with anyone who dares to disagree to your perfect knowledge.
But I bet you didn't see anything in the QFF T&Cs that say WPs and WP1s get first dibs at any further releases.
Go to the owner of AFF Points Hack and see what they say about award releases with QFF.
And if you are correct the great majority of QFF members if they find out may very well realise QFF isn't for them it is just for the elites.
 
Oh dear @Lynda2475 it is remarkable that you never agree with anyone who dares to disagree to your perfect knowledge.
I didn't claim perfect knowledge, I asked for evidence of the time frames you quoted as I went looking and couldn't find it noted anywhere official on Qantas.

You are first to dismiss other peoples comments on many threads if they cant link to offical site or study to support their stance. Double standard?

But I bet you didn't see anything in the QFF T&Cs that say WPs and WP1s get first dibs at any further releases.
Didn't say I did, i just observed that it would make sense and be reasonable if this were indeed the case. Read what I wrote not want you want to infer.

Go to the owner of AFF Points Hack and see what they say about award releases with QFF.
Why what they say matters not, it is what Qantas say. You can not bring ACCC action as you were urging people to do based on Point Hack opinion pieces, only if Qantas have exhibited anticompetitive behaviour or breached their published T&Cs and you have evidence.

And if you are correct the great majority of QFF members if they find out may very well realise QFF isn't for them it is just for the elites.
Which is your motive, you favour BA after all. But plenty make QFF work for them.

And shock horror I agree many QFF members probably don't get great value because they aren't actually frequent flyer just card churners or shoppers and possibly should choose other reward programs which don't require a flying activity.

Then again some appear happy with toasters and gift cards.
 
It is well known that for premium cabin awards they are only available to bronze at 297 days hence I used that as I talked ablot any awards not just Y CRs. For silver it is 323 days.
So the fact that WPs have been seeing close out awards for over 10 years when a bronze member sees nothing is even worse. WPs and WP1s can already request extra awards so why should they have a third bite of the cherry. Once by getting premium cabin awards released earlier. second because they can request awards to be released.
Maybe someone who has experienced this should notify the ACCC.
Definitely see the point here, and I know your perspective is of someone who left the shackles of QFF long ago (which is fine :) ).

I see both sides of this tbh and QF (in this case) and airlines in general have this dance to play between giving Elite members perceived value (else there would be even less reason to have the status) and providing options for your general members.

In fact, seems to me, the big "losers" here are actually Golds - They don't even get a chance to request a release. WP get the bot answer but have at least that option, and of course P1 and CL have much better chances (but far from guaranteed). And yet, Gold is seen as the sweet spot in the QFF program for many reasons (and I agree with this).

If anything, the more sporadic "dumps" of reward seats benefit those in the know and who are quick off the mark vs status members specifically.

SO where is the trade off where you figure the line between providing extras for your elite members vs access for general members? That is the ever changing question I reckon.
 
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Will be interesting to see what happens after the next "enhancements" drop... with changes to cr and rebalancing program to provide higher recognition to loyal QF frequent flyers over card churners...
 
Was award seat availability through Qantas for Platinum tier and above 353 days out, ever a published benefit? The Qantas Frequent Flyer T&C's at 14.2.2 say otherwise (extract below). I always took it that there was, before looking at Qantas Frequent Flyer T&C's tonight, from reading many articles. However, there is very little if any reward availability this far out through Qantas at present. I have been looking the last couple of weeks, which differs to my recent experience of reward availability with Qantas in the last few years.

The Qantas website advertises a key benefit of Platinum is 'preferential access to classic flight reward seats', this is an ambiguous published benefit, what does it mean? You actually get bugger all points when flying with Qantas, even less with Qantas partners, so I am now wondering what the benefits/points, of being a Platinum Frequent Flyer with Qantas are? My Velocity Platinum membership offers way more points for flying, plus there is good availability of reward seats with Velocity partners. Maybe I need to move to another Oneworld partner?

T&C's extract;
14.2.2 Classic Flight Rewards must be booked between 353 days and 24 hours before the scheduled departure, unless booking on the Qantas website where Classic Flight Rewards may be booked up to two hours before the scheduled departure for domestic flights or up to four hours before the scheduled departure for international flights. However, some regional and overseas locations may require booking up to 14 days or more in advance to facilitate the issuing and mailing of Classic Flight Reward tickets. Minimum booking times for some departure ports apply. Information on other ports is available by calling Qantas. Partner airlines may also have minimum booking times.
 
I didn't claim perfect knowledge, I asked for evidence of the time frames you quoted as I went looking and couldn't find it noted anywhere official on Qantas.

You are first to dismiss other peoples comments on many threads if they cant link to offical site or study to support their stance. Double standard?

I think you confuse me with others.

Didn't say I did, i just observed that it would make sense and be reasonable if this were indeed the case. Read what I wrote not want you want to infer.

But you did say you read the T&Cs so relevant To ask did you see if WPs and WP1s get first shot at later releases of awards?
Why what they say matters not, it is what Qantas say. You can not bring ACCC action as you were urging people to do based on Point Hack opinion pieces, only if Qantas have exhibited anticompetitive behaviour or breached their published T&Cs and you have evidence.
Bollocks. I pointed you to where there is a mention of the 297 days before NBs can access premium awards. No urging on my part. So they have breached their T&Cs and really their promotion of QFF for the majority is false advertising.


Which is your motive, you favour BA after all. But plenty make QFF work for them.
And on the flights that Mrsdrron and I make together this year I will get back to BA Gold whilst Mrsdrron won't get to WP.
And shock horror I agree many QFF members probably don't get great value because they aren't actually frequent flyer just card churners or shoppers and possibly should choose other reward programs which don't require a flying activity.
A classical elitist response.

Then again some appear happy with toasters and gift cards.
 
I think you confuse me with others.
Nope

Bollocks. I pointed you to where there is a mention of the 297 days before NBs can access premium awards. No urging on my part. So they have breached their T&Cs and really their promotion of QFF for the majority is false advertising.

Swearing isnt necessary. You provided a non official reference, even though as I pointed out, a 3rd party website observing a prior reward release pattern, which hasn't held true since covid doesn't an official Qantas policy make.

And @dandandan had confirmed no mention of guaranteed release timeframes in the official T&Cs.

The urging on your part was on your previous post where you suggested people take ACCC action (see below).

Maybe someone who has experienced this should notify the ACCC.

Resorting to name calling rather than debating the facts is petty.

A classical elitist response.

Nope just a realistic one. If you choose to play the game, know the rules and understand that the dealer (Qantas) controls the rules and they can change them and you make not like the changes, but that doesn't mean ACCC action is warranted.

I have only had WP for a year (and did it entirely personally funded as have not done any work funded travel since 2019), I did plenty of time as NB, PS and SG and worked within the opportunities available at each level. As a NB or PS I never came online to complain that SG, WP or P1s were rewarded more, that was to be expected.

Could the program be better sure, but the whining from non frequent flyers about why they do not get the same benefit from a frequent flyer program as the actual frequent flyers is tiresome and reeks of entitlement. The status level and requirements to reach each are clearly documented, you choose to play you accept the rules or play a different game.
 
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There's no room for egalitarianism when it comes to frequent flyer programs.

If QF is not currently offering preferential seats according to FF tier, then I hope this is one of the changes they announce this year.

It's a loyalty program, clue is in the name. The more loyal you are the more you are rewarded.
 
May I respectfully point out to anyone that cares that I believe exact details, such as release dates, timings and the like are almost certainly considered "Commercial In Confidence" and specifics would not be released outside of the company - no matter about unofficial sources and anecdotal evidence. Reward Release information forms part of the revenue picture of the company. Additionally, it would seem the previously established pattern is no longer guaranteed and not reliable - according to anecdotal evidence at least.
 
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There's no room for egalitarianism when it comes to frequent flyer programs.

If QF is not currently offering preferential seats according to FF tier, then I hope this is one of the changes they announce this year.

It's a loyalty program, clue is in the name. The more loyal you are the more you are rewarded.
But if you don't give the peasants a sniff of hope you may slowly loose them and the profit margin goes down.
But IMHO the QFF program is a points selling program more than a frequent flyer program.
 
But if you don't give the peasants a sniff of hope you may slowly loose them and the profit margin goes down.
But IMHO the QFF program is a points selling program more than a frequent flyer program.
Coming back to the point of the OP, outside a “Swift” event, there’s actually a shedload of domestic CR seats available - even at relatively short fuse timeframes.
 
Will be interesting to see what happens after the next "enhancements" drop... with changes to cr and rebalancing program to provide higher recognition to loyal QF frequent flyers over card churners...
Not sure that is on the cards considering the loyalty program is the only consistently profitable part of the company.
 
Was award seat availability through Qantas for Platinum tier and above 353 days out, ever a published benefit? The Qantas Frequent Flyer T&C's at 14.2.2 say otherwise (extract below). I always took it that there was, before looking at Qantas Frequent Flyer T&C's tonight, from reading many articles. However, there is very little if any reward availability this far out through Qantas at present. I have been looking the last couple of weeks, which differs to my recent experience of reward availability with Qantas in the last few years.

The Qantas website advertises a key benefit of Platinum is 'preferential access to classic flight reward seats', this is an ambiguous published benefit, what does it mean? You actually get bugger all points when flying with Qantas, even less with Qantas partners, so I am now wondering what the benefits/points, of being a Platinum Frequent Flyer with Qantas are? My Velocity Platinum membership offers way more points for flying, plus there is good availability of reward seats with Velocity partners. Maybe I need to move to another Oneworld partner?

T&C's extract;
14.2.2 Classic Flight Rewards must be booked between 353 days and 24 hours before the scheduled departure, unless booking on the Qantas website where Classic Flight Rewards may be booked up to two hours before the scheduled departure for domestic flights or up to four hours before the scheduled departure for international flights. However, some regional and overseas locations may require booking up to 14 days or more in advance to facilitate the issuing and mailing of Classic Flight Reward tickets. Minimum booking times for some departure ports apply. Information on other ports is available by calling Qantas. Partner airlines may also have minimum booking times.
Sorry, saw this was for domestic, I am referring to international. Is there a thread this one can be moved into for international?
 
Coming back to this thread after being busy for a couple of days...

Ok, I'm Gold now, not WP when I was last seriously looking at booking domestic flights. But I've tried when logged in and logged out and see the same availability (i.e. almost none), so I'm unsure if status has a huge amount to do with it.

The "Taylor Swift" effect is something I wasn't cognisant of, but trying a couple of weeks after her concert shows basically the same situation - almost no availability.

Picking another example, ADL-SYD. If I look in June, red edeals are $209 and there are heaps of CR seats. I picked a random date in Feb (19/2) - red edeals are $269 (not much more expensive) and absolutely no CR seats at all except for one red-eye on JQ.

Maybe nothing has changed, but to me it definitely seems like it has.
 
It's not great, but not zero... (27k is J)

Screenshot_20240124_190936_Qantas.jpg
Screenshot_20240124_190955_Qantas.jpg


Others are via CBR

I wonder if WP sees this.
 
Screenshot_20240124_192627_Samsung Internet.png
Also I must say, this UI change is great. Rewards and Points plus Pay are clearly seperated and people will no longer be confused by the high points costs when picking "Use Points".
 

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