I have 20+ years with AAdvantage and ZERO problems to report over that period. Just amazing (touch wood). Will try to get my post count up so I can reply to private messages. I won't be living here on this forum as I do travel a lot but will aim to contribute to discussions and respond to questions as best I can. Not all of the AAdvantage T&C's are posted online and some benefits are unpublished... they don't appear until you hit multi-million mile balances... If you are not already an AAdvantage member then you really should think about it very seriously.