How do Hilton treat you as an Elite?

[boomy]

Property: Conrad Hong Kong
Booked: King Deluxe Room
Received: King Executive Peak Suite

My go to HK hotel, always great and generous with upgrades. Nice to see same familiar faces in the exec lounge, some work there for 15+ years! The lounge doesn’t offer good wines but has decent coughtail list, they make good Negroni. Breakfast was served in the lobby bar as restaurant being refurbished. Wasn’t as extensive as the usual Conrad breakfast but sufficient nonetheless.






Property: Conrad Orchard Singapore
Booked: King Deluxe Room
Received: King Deluxe Balcony Suite

My first stay at this reflagged property (formerly Regent hotel). First impression gives a distinct 1980s hotel vibe with the typical architecture from that area. The designers couldn’t do much about the lobby but they did good job with the rooms. My suite was quite big, there was living room, bedroom, two toilets and even two balconies, unusual and not really practical in SIN where it’s either too hot and humid or too hot and humid and rainy.

I particularly liked the drinking water tap, eliminates the need to use plastic bottles. On top of the Nespresso machine they also offer Bacha coffee which my +1 love, as well as TWG tea. Dyson hair dryer is nice touch as well as the multiple charging options by the bed including USB-C, finally!

Exec lounge and breakfast were adequate for Conrad standard. Service was exceptional, everyone was super nice and attentive. Location is not bad, about 13 min walk to Orchard Rd. There is bus station just in from of the hotel which goes through Orchard Rd all the way to airport.

 

[justinbrett]

Property: Conrad Hong Kong
Booked: King Deluxe Room
Received: King Executive Peak Suite

My go to HK hotel, always great and generous with upgrades. Nice to see same familiar faces in the exec lounge, some work there for 15+ years! The lounge doesn’t offer good wines but has decent coughtail list, they make good Negroni. Breakfast was served in the lobby bar as restaurant being refurbished. Wasn’t as extensive as the usual Conrad breakfast but sufficient nonetheless.

View attachment 383016

View attachment 383017

In the words of Coldplay "and it was all yellow..."

Nice to see the upgrade I declined last week. Breakfast was in the restaurant for me so must have happened after I left. Western was in the restaurant, Chinese was in Golden leaf.

I had a Negroni in the EL as well, it was good.

 

[dairyfloss]

Property: Hilton Grand Vacations Club Grand Waikikian Honolulu
Dates: April 2024
Nights: 7
Status: Diamond
Rate: USD$700 p/n incl. resort fee of USD$40
Room Booked: 2 Bdrm Oceanview 1king 2dbls Suite
Room Received: 2 Bdrm Oceanview 1king 2dbls Suite

The Grand Waikikian is located within the enormous Hilton Hawaiian Village at the western end of Waikiki beach, offering 1, 2 & 3 bedroom apartments which have all had some 'recent' updates to furnishings & appliances etc. We usually prefer to stay in nicer digs (the excellent Halekulani being our go-to for Waikiki), but with a family group and young kids, it didn't make sense this time, so I decided to give this property and one of their ocean view 2BR apartments a chance. The apartment was fully fitted out with everything for a self-service stay, but they also provide daily servicing for the suite, like a regular hotel would.

We arrived early off of QF103 and were able to complete check-in proceedings at about 10:30AM (no queue!), including having our key cards issued... but we wouldn't be given the suite number until it was cleaned and made available. Told it could be up until 4PM, but I was messaged with the room number at 2:30PM, allowing us time to stretch our legs, have some lunch at the nearby Ala Moana mega-mall, and to get over to Whole Foods to buy up some fresh stuff for the kitchen.

Suite was on the 26th floor (of 35 floors), and had great views across the village to the ocean. A small balcony was good for watching happenings on the water, the famous Friday night fireworks, and even gave us a free daily view to Hilton's Waikiki Starlight Luau (which played out below our building on the convention center rooftop). It was comfortable, quiet, and represented good value vs other options on the beach for a group like ours. Pictures below show the room and view from our living area / balcony.

As to the resort itself; it's simply too big for my liking, with hundreds of people walking about wherever you go at all hours. The pools were always packed, and if you didn't get there as they opened (or even if you did), it was almost impossible to nab a pair or more of loungers. Hiring covered pairs was possible but at an amusingly high amount (never saw one occupied). The Hilton Lagoon looked good, but in reality was a bit too cold for swimming, and as the water is not actually being refreshed from the ocean that often, it didn't seem as clean as it could be, though there was a fair few fish in it. The beach was good, though also very busy with numerous apartment buildings and others from the public also accessing this end of the beach for a swim, a sun-bake or the sunset.

F&B was not great at the couple of places we went to, and I would probably do my best not to eat here again. Better options if you are staying put would be to make your own, or have food delivered via Uber Eats or Door Dash, etc., OR, head out and up the strip towards the action closer to Duke's for better options.

For the make up of our group, and on this occasion, I think it was a pretty good option... but I'll be going back along to Halekulani, next time

















Cheers,
Matt.

 

[liamsal]

Umana Bali, LXR Hotels & Resorts
Stayed 2 nights in April ‘24
Booked One Bedroom Tropical Garden Pool Villa
Received One Bedroom Panoramic Ocean Pool Villa
Rate 90k points per night
Received what felt like 10+ bottles of water a day, fruit bowl, 2 x personalized coconuts and a cake on arrival. Turn down service provided treats too which was lovely.
Did not require early check in, late check out of 4pm provided.

Fantastic hotel with impeccable service. Breakfast was the highlight with the chefs offering to make pretty much anything for us. Very private and quiet with only 2-3 other tables being occupied at breakfast. Staff were always more than happy to help and went above and beyond throughout our stay.

 

[boomy]

Umana Bali, LXR Hotels & Resorts
Stayed 2 nights in April ‘24
Booked One Bedroom Tropical Garden Pool Villa
Received One Bedroom Panoramic Ocean Pool Villa
Rate 90k points per night
Received what felt like 10+ bottles of water a day, fruit bowl, 2 x personalized coconuts and a cake on arrival. Turn down service provided treats too which was lovely.
Did not require early check in, late check out of 4pm provided.

Fantastic hotel with impeccable service. Breakfast was the highlight with the chefs offering to make pretty much anything for us. Very private and quiet with only 2-3 other tables being occupied at breakfast. Staff were always more than happy to help and went above and beyond throughout our stay.

View attachment 384041
View attachment 384038

Thanks for the review we’ll be there in Sep, can’t wait

How’s the location?

 

[liamsal]

Thanks for the review we’ll be there in Sep, can’t wait

How’s the location?

We barely left the resort. We spend an afternoon at one of the nearby beach clubs and went for a walk along the beach too which was nice. They have a free shuttle that takes you down to the beach/White Rock beach club and they’ll also come and pick you up too.

Took us a solid hour from Seminyak in the var and about 45 mins to the airport for an evening departure. Can’t really comment on much else re the location. Have an amazing time though!

 

[SheikYerbouti]

Hilton Adelaide.
Stay: May 2024.
Status: Diamond
Booked: King Guest Room
Received: King Junior Suite.

 

[Springthing]

Conrad Bangkok
Stayed 4 nights in May ‘24
Status: Diamond
Booked DELUXE KING
Received PREMIUM KING-HIGH FLOOR
It's been noted by others this property no longer offers suite upgrades (even when available), only next cat up, so I wasn't anticipating anything higher. Only tangible benefit in the upgrade apart from perhaps higher view of the city, it was closer to the exec lounge on 29th flr
Received a welcome note from the manager, a fruit bowl, 2 bottles of premium water.
Received the usual warm welcome experience you come to expect throughout SE Asian properties and diamond acknowledgement.

 

[DC3]

Conrad Bangkok
… 2 bottles of premium water …

 

[Springthing]

Ha, yeh I only mentioned the water as it's the first time I've been provided with San Pellegrino Sparkling Natural Mineral Water And Avian. Normally it's just whatever is produced locally.

 

[straitman]

Hilton Cairns
Stayed 5 nights in 23 - 28 May ‘24 for Oz Fest
Status: Diamond
Booked DELUXE KING
Received PREMIUM KING-TOP FLOOR
Staff were excellent

Generally a very good stay except for the Cairns Weather.

 

[straitman]

Hilton DoubleTree Sonaisali Island Fiji
3 nights 29 May -1 June 2024
Status: Diamond
Booked Double Queen Guest Room Beachfront with Balcony
Received Double King Premium Ocean Bure

Excellent stay with the staff going above and beyond as usual.

 

[kyle]

Property: Hilton Garden Inn Hong Kong
Booked: King Guest Room
Received: King Harbour View Suite (top floor)

Despite my disappointing last visit I couldn’t resist the cheap rate ($HKD700 compared to $HKD2700 at Conrad) so returned to HGI for my HK short stopover.

This time scored an upgrade to the best room in house - the top floor 2002 suite. Huge difference between the super tiny rooms and the suite with separate living room and big bathroom but I wouldn’t be counting on regular diamond upgrades as there are only 3 suites in this hotel.

After long flight over was hoping to freshen up in the rooftop pool but sadly it was closed.
Can’t comment about the breakfast as I skipped it and took 750pts instead.

The major issue with this property is the inconvenient location but for a short stay, if the price is right it can be overlooked.

Digging up an old post.

I've been looking at HKG accommodation and no matter what date I put in, I can't find availability for the suites at HGI. I wonder if someone is living there long term?

 

[Daver6]

Anyone have recent experience with Conrad Koh Samui in terms of diamond treatment given there is no exec lounge? Do they have something else on offer? Paging @boomy who I think has been there a few times if I'm not mistaken.

 

[exceladdict]

Possibly have a Melbourne trip coming up, as a diamond, better off at the Hilton or next hotel? Location for next hotel is slightly better but unsure how they compare on other fronts. Assume doubletree will be a step down.

 

[kyle]

Possibly have a Melbourne trip coming up, as a diamond, better off at the Hilton or next hotel? Location for next hotel is slightly better but unsure how they compare on other fronts. Assume doubletree will be a step down.

Unless you want cheap and close to the station, don't pick DT. It's quite noisy unless you get an internal room.

Haven't tried the Next Hotel but continental breakfast better at Hilton compared to DT.

 

[exceladdict]

Unless you want cheap and close to the station, don't pick DT. It's quite noisy unless you get an internal room.

Haven't tried the Next Hotel but continental breakfast better at Hilton compared to DT.

Thanks, yeah I had a noisy (trams) corner room at my only Hilton stay and missed breakfast due to an early departure, so while it looked great internally I wasn't sure if next was worth a shot

 

[straitman]

Possibly have a Melbourne trip coming up, as a diamond, better off at the Hilton or next hotel? Location for next hotel is slightly better but unsure how they compare on other fronts. Assume doubletree will be a step down.

See my post #9891.

I personally would go for Hilton Little Queen St.

 

[Daver6]

Thanks, yeah I had a noisy (trams) corner room at my only Hilton stay and missed breakfast due to an early departure, so while it looked great internally I wasn't sure if next was worth a shot

The rooms at HLQ that face the lane way are nice and quiet.

 

[kyle]

The rooms at HLQ that face the lane way are nice and quiet.

But the good rooms (suites) face Bourke St with the tram noise