How long do BA, Finnair and Other oneworld flights take to credit to Qantas?

[sydneyboi]

Currently sitting at two weeks for me, nothing credited. My Qantas number was linked to the booking and on both boarding passes. Thank you.

 

[tdimdad]

Finnair often has taken more than a month. You may need to lodge a claim if your points & credits seem to have disappeared.

 

[exLXCXFF]

Finnair often has taken more than a month. You may need to lodge a claim if your points & credits seem to have disappeared.

I had to do exactly that in March 2020 (flew Finnair in January 2020).

 

[LondonAussie]

For me if they haven't posted within a week then be prepared for it to take months and you should probably send in a claim and then follow up by emails when you hear nothing from that in the 14 days they say it will take. They'll then ask you to send copies of the boarding pass and/or etickets for it to be manually credited.

 

[Quickstatus]

My experience is 9 weeks for AY

 

[Telemachus]

Currently sitting at two weeks for me, nothing credited. My Qantas number was linked to the booking and on both boarding passes. Thank you.

I have found AY IT in some respects to be worse than QF (yes really) but, specifically in relation to QFF SCs and points, my experience has been that they do post eventually after 3-4 weeks without having to chase up. BA has been generally quicker. Must qualify that advice by conceding it is mostly based on pre-pandemic flights. There is plenty of evidence, though, that AY’s IT continues to be dreadful (refer relevant current threads on FT) so crediting to OW partner FFPs may actually have deteriorated further.

 

[tdimdad]

I'm not sure is AY IT in itself is particularly bad but their links / integration to the OW alliance have been awful for 10+ years. At one point, even getting them ticketed into e.g. a QF ticket needed an agent and some patient work from them. It seems to be getting better gradually.

 

[SYD]

I‘ve never had a problem with AY. Usually post within a week or so but it’s been a while.

My BA flight from LHR to BER earlier this week posted after about 3 days.

 

[sydneyboi]

I Knew this would be the case. My BA flight. Taken three weeks ago Has not posted yet, yet two flights taken after posted within four to five days.

 

[SYD]

I Knew this would be the case. My BA flight. Taken three weeks ago Has not posted yet, yet two flights taken after posted within four to five days.

The online claim should catch the missing ones fairly quickly.

 

[roogirl]

I’m still waiting on a BA flight I took to Stockholm 4 weeks ago - have just lodged an online claim so let’s see!

 

[sudoer]

My fiance is waiting for 5 different JAL flights over the past 4 weeks to credit. As recently as March 2020 JL was posting batches every second Tuesday.

With the number of partners that aren't crediting correctly you've got to wonder whether the issue is on QF's end.

 

[jase05]

My fiance is waiting for 5 different JAL flights over the past 4 weeks to credit. As recently as March 2020 JL was posting batches every second Tuesday.

With the number of partners that aren't crediting correctly you've got to wonder whether the issue is on QF's end.

I switched over to BAEC at end of last year and all of my QF flights so far have required me to chase it up with BA as 3-4 weeks later they still hadn’t credited. After submitting requests they were usually credited 1-2 days later. I don’t know who is to blame. Haven’t flown with any other OW airlines to compare yet

 

[tdimdad]

As a data point, my Finnair (AY) and JAL credits came through automagically in 5-10 days. Compared to other experiences in this thread I seem to be lucky but it shows that a decent crediting time is technically possible. If it's of any worth, the flights were ticketed by those airlines, respectively (i.e two separate tickets, one for SYD-HEL, separate ticket for the GOT flights).

 

[GoldCanyon340]

I've always had BA credit to QF within 4 to 7 days., even including a monumental stuff up when they couldn't fly me to the correct airport from FCO (but that's another story)

 

[ChrisMars]

My two BA flights in April and May got credited 5 days later. The QFF award one got credited with 0 - 0. Never had an issue in the past with BA.

 

[kangarooflyer88]

Some more data points for AFF - flew SYD to FRA (via SIN, HEL) on AY this past Friday and was starting to get worried as status credits weren't posting (was thinking of the worse of having to chase AY down to get those points for several months). Imagine my surprise when I checked today at 3 PM Frankfurt time to see most of the sectors have posted:



I've still got one more segment to post (HEL > FRA) but if this is any trend it should post sometime tomorrow (since that flight was taken the following day).

-RooFlyer88

 

[kangarooflyer88]

Update: as expected the last segment taken on Saturday September 23 has now posted, 5 days later:

 

[BB197]

Adding some recent examples of credits from BA and AY (4-6 days), all had FF details upon booking

 

[aus_flyer]

Cathay is taking a long time at the moment