How long does it take LAN flights to post?

[el_rooto]

Hi all,

I had a LAN flight from Lima to Cuzco on monday, and the points still haven't posted to my account. Does anyone have any experience of how long these things take to post?

 

[Heleigh]

I flew AUK-SYD 27/5/2011 starting flight of RTW check a few times when travelling and no posting of SC or point after arrive home July rang QFF they said to scan boarding passe and submit via their "claim missing points" and points were posted soon after.

So may be allow a week then do the claim missing points.

 

[elbarto]

From what I've heard LAN are very tardy at posting points. Best to retain your BPs incase they are very slow.


Sent from my iPhone

 

[davidjbell]

Hi all,

I had a LAN flight from Lima to Cuzco on monday, and the points still haven't posted to my account. Does anyone have any experience of how long these things take to post?

When I flew with LAN (18 months ago) it took about a week for the points to appear.

 

[netgrom]

I flew LAN last year and had great trouble getting my points and SC credited, the missing points cliam kept coming back unsuccessfully and I contacted QFF help desk who said I needed the BP, which I had not kept. Eventually LAN got back to me and suggested I can use LAN website view eticket (PM me if you need the link) to show proof of the flight, I did this submited to Qantas once again and finally got the credit.

Somewhere along the line it was told to me that the LAN system is/was being upgraded and therefore the points from LAN -> Qantas will never get automatically credited not sure if this is the case but I would start by submitting a missing points cliam on the QFF site.