How long is a reasonable time to wait for a refund?

[Cappuccino99]

Just wondering if anyone has received a refund from Finnair as yet? In particular for a partially completed flight

I'm in the same situation and still waiting. My TA says that as I'd used one leg of the flights booked that it requires a manual refund process, hence the delay. I understand this but my patience and bank balance are wearing thin!

 

[Townsend]

I'm in the same situation and still waiting. My TA says that as I'd used one leg of the flights booked that it requires a manual refund process, hence the delay. I understand this but my patience and bank balance are wearing thin!

Thanks for your reply. It is frustrating considering I keep getting emails from Finnair asking me to book with them again!

 

[Townsend]

Thanks Finnair, we now have our refund. Whilst not covering our flight home from London. it was more than we expected. We hope to fly with you again soon..

I wish the travel insurance companies were as generous as the travel providers. Alliance, I am looking at you!

 

[Cappuccino99]

Thanks Finnair, we now have our refund. Whilst not covering our flight home from London. it was more than we expected. We hope to fly with you again soon..

I wish the travel insurance companies were as generous as the travel providers. Alliance, I am looking at you!

That's great news!
I hope my refund comes soon too.

 

[randompunter]

Philippine Airlines have advised up to 5 months wait for a refund. I had two return tickets BNE - MNL in J for late September. These flights were cancelled by PAL in early July. My initial email for a refund went unanswered and my follow up email a month later got a response advising they had processed the refund but also stated this,

"Due to the high volume of requests and limitations from the enhanced community quarantine in the Philippines, there may be some delays in the processing of refunds. Please allow 5 months from the date the refund was processed (or an average of 5 billing cycles) for the amount to be credited back to the account used."


Guess I am grateful that PAL offered a refund at all (just saw MH_fan's thread), I also had the option of a taking a travel credit + 10%, or re-booking.

Update - I have just now received this refund in full, approximately 6 months after the flights were cancelled.

 

[MH_fan]

I have one more refund due, from MH, and it's now been 5 months, so I'm hoping it arrives in the next 2-3 weeks.
Even though it has been slow going, I will have received over 90% of my money/cash back from the 8 international flights (from March onwards) that I had booked for last year with about 5% in travel credit and the remainder being fees that the OTAs charged. So, I think I did well.
Travel insurance was completely useless for all of that...