wallacej
Active Member
- Joined
- Dec 3, 2006
- Posts
- 802
Probably once every two years. Most recent last year in October after a trip to the US. Got a 5.30am sms from my bank asking them to contact me, two days after my arrival home.
A quick look at online banking, and I jumped on the phone. Three txns totalling over $13,000 made at the same location in New York. I did not go to New York FYI, I was in FA, CA, TX.
The bank rep said to me that they new I was back in Melbourne as they noted my duty free purchase in Melbourne, airport parking and fuel. Nothing then until those whopper transactions. Kind of stands out.
Within 8 days, new cards issued, all charges and fees reversed, the only inconvenience was changing direct debits over. Thankfully I was not going anywhere on my return, but I guess one of my lesser preferred cards would have had a work out.
I can say on this one, good work Westpac.
A quick look at online banking, and I jumped on the phone. Three txns totalling over $13,000 made at the same location in New York. I did not go to New York FYI, I was in FA, CA, TX.
The bank rep said to me that they new I was back in Melbourne as they noted my duty free purchase in Melbourne, airport parking and fuel. Nothing then until those whopper transactions. Kind of stands out.
Within 8 days, new cards issued, all charges and fees reversed, the only inconvenience was changing direct debits over. Thankfully I was not going anywhere on my return, but I guess one of my lesser preferred cards would have had a work out.
I can say on this one, good work Westpac.