How would you run Qantas?

[Pushka]

And they only get upgrades once all upgrades are processed. Staff never take seats ahead of commericial passengers.

There has been some discussion that this isn't the case.

 

[mannej]

There has been some discussion that this isn't the case.

The latest thread was about staff on duty, not staff on leisure travel. There is a difference between the two.

 

[melb78]

I think they should get rid of AJ as he has not done a great job and half of the board as well

 

[davidhand]

I'll bite - all staff travel is revenue for the company. They are occupying an otherwise empty seat - if they do fill with staff who are paying a fare, the seat gets no money. Staff travel actually is a revenue stream so reducing or limiting it is ridiculous.

And they only get upgrades once all upgrades are processed. Staff never take seats ahead of commericial passengers.

So in your version of the airline, Platinum frequent flyers can sit in the front rows of economy watching Qantas staff fly business and get the premium service. If ever there is an example of how to piss off your most lucrative set of customers, this is it. And you do it just as the opposition is competing fiercely for corporates. You will NEVER see a Virgin staff member upgraded to business.

 

[Pushka]

The latest thread was about staff on duty, not staff on leisure travel. There is a difference between the two.

If you are on duty, then, well, why aren't you on duty?
And from what I've been told by a former employee, their travel for leisure is a guaranteed J class flight.

 

[davidhand]

How about a "fair wage" being a wage Jetstar, Air New Zealand and Virgin staff happily work for?

 

[williamsf1]

You will NEVER see a Virgin staff member upgraded to business.

not true ....

 

[spudseamus]

Profitably ? Hhhmm from another country !

 

[williamsf1]

If you are on duty, then, well, why aren't you on duty?
And from what I've been told by a former employee, their travel for leisure is a guaranteed J class flight.

a staff member travelling on Duty travel is not necessarily a flight operational crew... they could be in sales or some other back office role .... they are on duty as such on company business ... but what are you expecting them to do ? get up and start serving coffee and tea?

Your " former employee" might have 1 long service trip for J , however normally it is never guaranteed J

 

[MEL_Traveller]

Swiss Airlines made a profit in 2012 and they have some of the highest wages in the world as a country in general. I wonder how qantas differs from Swiss in terms of wage structure?

 

[Limewood]

And from what I've been told by a former employee, their travel for leisure is a guaranteed J class flight.

That's exactly what I was told. A Q couple went SYD/LAX/NYC in J return, booked it 2 days before departure, as usual took their nn Q son who is 25 with them at the same next to nothing rate.

 

[Pushka]

a staff member travelling on Duty travel is not necessarily a flight operational crew... they could be in sales or some other back office role .... they are on duty as such on company business ... but what are you expecting them to do ? get up and start serving coffee and tea?

Your " former employee" might have 1 long service trip for J , however normally it is never guaranteed J

Their long service trip is in F! For every direct family member (spouse/sons/daughters)

If someone in sales or back office is travelling, then how would anyone know they weren't just a normal paying customer and thus not even rate a comment?

 

[N860CR]

Before people start attacking Qantas staff for the (profit making) staff travel department, please research this forum and get your facts straight.

There is no confirmed business or first travel for leisure travel. Full stop. End of story. Anybody telling you otherwise is lying.

Long service leave trips are after 10, 15 and 20 years service. Again. Economy. Space available upgrade to J (or F depending on the staff members status) but again, only if there are seats that would otherwise be empty.

 

[UP4014]

If you are on duty, then, well, why aren't you on duty?
And from what I've been told by a former employee, their travel for leisure is a guaranteed J class flight.

That's just wrong.

Matt

 

[UP4014]

First thing on the agenda would be to buy the book "From Worst to First" by Gordon Bethune for every staff member.

Matt

 

[Pushka]

Guess there must be a lot of empty J seats on their flights then..,

 

[williamsf1]

If someone in sales or back office is travelling, then how would anyone know they weren't just a normal paying customer and thus not even rate a comment?

This thread we are in is " how would you run Qantas" and may of the comments / suggestions are related to the " cost" of staff and duty travel . you commented "If you are on duty, then, well, why aren't you on duty? " . The point I was trying to make is that many non operational staff also travel on "duty" travel in J / F class, and this would also come at a "cost"

I assume with your comment "If you are on duty, then, well, why aren't you on duty?" is in reference staff in uniform then? Are you trying to say they should be "working" the cabin as well and not sitting in J? These staff could have come off a 16 hr shift from LAX and only A380 trained and not certified on the aircraft you see them in sitting in J .

 

[Flying mermaid]

Not sure why people are attacking staff benefits. All businesses have them - banks give out cheap loans, Google has free food and other stuff (Master FM just had an interview at their Sydney office and was rather taken with the environment). Many people on this board would travel in J when on company business, so why can't QF staff. I get that people want more upgrades etc but I think that is a different issue and probably a strategic decision on Qantas' part which has nothing to do with staff travelling in F or J.

 

[777]

... into the ground. I know nothing about running an airline.

But man i'd pay myself some fat bonuses as i did it.

 

[Pushka]

Not sure why people are attacking staff benefits.

I think it's more about working out the reasons why the airline is failing. Staff benefits in excess of industry or comparable standards is an easy one to target. But it's just one part of a very complex situation. Qantas is a PLC so has to answer to its shareholders. Who just lost a lot of their investment. So they are answerable to perks that privately listed companies don't have to think about.

People here could rightly insist they have an investment in Qantas too through their status loyalty and FF programs. They could well respond to the issue that they have flown loyally with Qantas on more expensive flights in order to receive benefits of status points.