I’m about to fall 10 SC short of WP retention

[serfty]

The quick update is I have been told I will be comped.

The longer update is that I called the status retention number regarding my situation.

Things have changed quite a bit since I received the retention email. I had 930 SC at that time and currently have 1170 SC with twenty more to post.

I was asked by the consultant whether I would be travelling today and replied that I wouldn’t but was aware that 20 SC from recent travel were yet to post.

At that point the consultant informed that he could see that based on my travel activity Qantas will continue to provide WP for the next year as a goodwill gesture and if I have any problems once the new membership year commences to call them back.

That result is reasonable. I wouldn’t have been impressed if I’d missed by 10 SC and Qantas refused to comp me.

1190 is the new 1200?

Earlier this century there were stories of such comping which appeared to have been based on the member's last 3-4 years QFF activity. Such anecdotes dried up during the last decade.

I guess these days they have a discretionary "Get out of Jail Free card". Maybe a one off?

 

[SYD]

The quick update is I have been told I will be comped.

Nice result, given you would have got there had you not had to cancel some travel.

Pre Covid, 10 yrs of WP would have almost guaranteed a comp at some point.

Now, to help avoid the same pickle this time next year, have a look at Green Tier but keep 1 or 2 leaves on the back burner until Jan / Feb. You’ll have ~90 days to take the SCs - either the current membership year or kick start the next year.

 

[aikman]

Should be automatic goodwill if you are short by less than you had surplus the year prior.

So if you earned 2000 last year, you only need 400 this year to requalify? Nice.

 

[Flyerwin]

The quick update is I have been told I will be comped.

The longer update is that I called the status retention number regarding my situation.

Things have changed quite a bit since I received the retention email. I had 930 SC at that time and currently have 1170 SC with twenty more to post.

I was asked by the consultant whether I would be travelling today and replied that I wouldn’t but was aware that 20 SC from recent travel were yet to post.

At that point the consultant informed that he could see that based on my travel activity Qantas will continue to provide WP for the next year as a goodwill gesture and if I have any problems once the new membership year commences to call them back.

That result is reasonable. I wouldn’t have been impressed if I’d missed by 10 SC and Qantas refused to comp me.

Nice one.

 

[SYD]

So if you earned 2000 last year, you only need 400 this year to requalify? Nice.

Plus 4x “~”

 

[DC3]

1190 is the new 1200?

And Goodwill.

 

[justinbrett]

So if you earned 2000 last year, you only need 400 this year to requalify? Nice.

Not published.

 

[exitrower]

A post script

All outstanding SC posted and reached 1190 on 31 March.

Comped WP retention did not update automatically on 1 April. I called Qantas yesterday and explained to the consultant that I was informed on Monday that WP would be extended for a year as a goodwill gesture. After 20 minutes on the phone and a check with a supervisor, WP was comped.

For those that are interested, I accumulated 1210 SC in the membership year to 31 March 2024. Cutting it fine!

 

[SYD]

A post script

All outstanding SC posted and reached 1190 on 31 March.

Comped WP retention did not update automatically on 1 April. I called Qantas yesterday and explained to the consultant that I was informed on Monday that WP would be extended for a year as a goodwill gesture. After 20 minutes on the phone and a check with a supervisor, WP was comped.

For those that are interested, I accumulated 1210 SC in the membership year to 31 March 2024. Cutting it fine!

So you had enough in the end anyway? So no comp as such?

 

[RB001]

So you had enough in the end anyway? So no comp as such?

1210 SC was to 31 March 2024 - @exitrower likes to live on the edge!

 

[ChrisMars]

Out of curiosity, what did you get @exitrower for the Qantas xmas cracker game?

 

[SYD]

1210 SC was to 31 March 2024 - @exitrower likes to live on the edge!

Ah, misread that! (Obviously). That’s what happens when browsing AFF will training at the gym…

 

[Flyerwin]

1210 SC was to 31 March 2024 - @exitrower likes to live on the edge!