IHG One Rewards Discussion

[exceladdict]

Did you work out the reason why you were ineligible

It just said something like promotion invalid and then had a space to add a promo code.
I had recently signed up to the bonus nights promo (stay 10 get 20) so perhaps they prohibited stacking?

 

[VPS]

It just said something like promotion invalid and then had a space to add a promo code.
I had recently signed up to the bonus nights promo (stay 10 get 20) so perhaps they prohibited stacking?

I just tried to apply as well and said I wasn’t eligible

 

[Gold Member]

Did you work out the reason why you were ineligible

I think it’s targetted to Diamonds who have fallen to Platinum. Lower status levels will be considered ineligible.

 

[Gold Member]

15% off award stays of 3 nights or less for stays until April 7th. Booking window opens in the coming days and must be completed by February 12th.

 

[Aeryn]

I am trying to book a room at either the Voco in Brisbane via the IGH website, the price shown is AUD$215.

If I proceed to check-out using paid option, I'm told will be charged AUD$215.

But if I choose to use points + pay the website says I will be charged in the hotels currency which is USD very odd for an Aussie hotel. Between the poor DCC exchange rate and foreign transaction fees it will be more expensive to book using points plus pay than paying for the room outright.

Is this a random glitch or some new change in policy where cash component of points redemption has to be made in USD?

Does anyone know if it is possible to call the hotel and book using points + pay directly over the phone in AUD? Is there a help desk to email?