I'm on a watchlist...

[VPS]

That’s a bit rough! I can get whacking the leader, but taking out the daughter seems like a low blow

Maybe that should be in the grammar thread

 

[toowongman]

Check in today took twenty one minutes (I timed it from placing my bag on the belt). Chap at the check in counter couldn't run away from me fast enough. Sort of amusing in a way. Oh well, guess I'm writing a good old-fashioned letter to them next week to get to the bottom of all this.

 

[AIRwin]

Check in today took twenty one minutes (I timed it from placing my bag on the belt).

Heard there was also a Sabre outage?

 

[jastel]

Did actually happen to my sister in the USA, not on Qantas flying in but AA DOM flights in the US, as a Platinum she got it fixed after a couple of flights...probably the accent helped, and that she wasnt black like the other person...

The other person was turfed off a plane and was on their NO FLY list.

 

[toowongman]

Well, like most things in life - the simplest answer is the correct one. VA's reply was that there's someone else out there with my name on their list. Let's see what happens next time.

 

[markis10]

Well, like most things in life - the simplest answer is the correct one. VA's reply was that there's someone else out there with my name on their list. Let's see what happens next time.

Your last name is not Corby is it , no need to reply

 

[Saab34]

Perhaps contact the Virgin privacy team, even a slight legal threat, I’ve found privacy teams in the past go to significant lengths to sort out issues.

Mentioning legal or media threat can often get a fix same day. I had a blue with one company, advised the local paper is running a story on it, I had the Head of Communications on the phone to me within a few hours. Regardless, I think a few media outlets would actually pick up this story anyway.

How to get in touch with our Privacy Officer​

If you have any questions about our Privacy Policy or any other questions or concerns about how we’ve handled your personal information, please contact our Privacy Officer by writing to us.

[email protected]

Privacy Officer
PO Box 1034
Spring Hill QLD 4004

 

[moa999]

At the very least have a note added to your FF number so if you book a flight under your name with your FF number, then it's clear that you are not said person.

 

[DC3]

Oh, mistaken identity?

 

[Saab34]

At the very least have a note added to your FF number so if you book a flight under your name with your FF number, then it's clear that you are not said person.

I’d be interested to know what the legal consequences of this are, this is clearly a breach and negligence on Virgin’s end. The process also behind how the intended persons name came about, and how the system of today is processing that, clearly it’s not doing the correct job.

I think this is a serious beach on VAs end and id probably push hard on this one. Go nuts with the legal and media threats, you will be surprised how quick it will be sorted.

 

[Justinf]

I travelled to the US with my now departed dad a while back to see my sister who was living there.
He had barely been out of the state (other than driving trucks) let alone the country.
When we got to LAX and immigration, I was told to ‘follow me’ where I placed in a holding room. They took my passport.
My dad had no idea what was happening. I had to beg them to let me see him so he could get our bags and I could explain to him.
The sight of him standing there absolutely having no idea what was going on was heartbreaking.
After four hours…yes, four hours, one of the staff literally, and I mean literally, throw my passport at me and said ‘you can go’.
To this day I have no idea what happened.