iPhone problem.

[drron]

I bought a new iPhone 16 7 weeks ago. First 4 weeks no problem. Then started having problems with chargers and the only one that worked well was Mrsdrron's for her Samsung Galaxy. The last 2 days though it chewed through the battery and it was dead this morning. Recharged OK. but has dropped from 89% charged to 50% charged and have hardly used it. In settings it says the activity on the last 2 days has been 4-5 times usual. Suspect it has been infected.
Powered off for tonight.

What should I do from here?

 

[markis10]

Might be an idea to make a booking at the Genius Bar at Chermside to get it sorted.

https://getsupport.apple.com/products?caller=arp

 

[RealtimeY]

In the battery settings it should provide a power usage breakdown by app including actual time on screen versus background consumption.

 

[TheRealTMA]

I bought a new iPhone 16 7 weeks ago. First 4 weeks no problem. Then started having problems with chargers and the only one that worked well was Mrsdrron's for her Samsung Galaxy. The last 2 days though it chewed through the battery and it was dead this morning. Recharged OK. but has dropped from 89% charged to 50% charged and have hardly used it. In settings it says the activity on the last 2 days has been 4-5 times usual. Suspect it has been infected.
Powered off for tonight.

What should I do from here?

Take it to Apple for support.

 

[Human]

I’ve found that a lot of the time when my iPhone misbehaves for some reason, a “hard reset” helps. On an iPhone 16:

1. Quickly press and release the volume up button.
2. Quickly press and release the volume down button.
3. Press and HOLD the large side button until the Apple logo appears, then release it.

A hard reset does not erase the phone’s data.

Let us know if that helps!

You could also chat to Apple via the Apple website (click on “Support”) or the Apple Support app.

 

[zainman]

Do you have perhaps an additional eSim installed? That was chewing through my battery

 

[drron]

After taking it back to Officeworks where I bought it and picking the youngest employee I found out that this is a known problem with the iPhone 16 family. Can happen after an update which is probably what happened as the young fellow pointed out the sudden increase in activity.



So turned off Siri which is what sometimes is the problem and then just powered down and started again. So far so good. A forced restart if that doesn’t work.
Thanks for the input.

 

[SYD]

Do you have perhaps an additional eSim installed? That was chewing through my battery

Yep, I’ve noticed that in the past but not so much on my current phone (iPhone 15). Although, when travelling I’ll usually turn off one or both when I know they’re not needed.

But this sounds like multiple issues.

I bought a new iPhone 16 7 weeks ago. First 4 weeks no problem. Then started having problems with chargers and the only one that worked well was Mrsdrron's for her Samsung Galaxy.

Are you using a cable to charge? Could be a dodgy cable? Or the power supply is on the way out?

I used to find furballs collecting in the older style lightening port that prevented a good connection for charging. Can’t say I’ve noticed that with USB-C ports.

The last 2 days though it chewed through the battery and it was dead this morning. Recharged OK. but has dropped from 89% charged to 50% charged and have hardly used it. In settings it says the activity on the last 2 days has been 4-5 times usual.

Somethings running in the background. As above, multiple SIMs can do it but also pesky apps running in the background or the screen not turning off.

As mentioned alert, check the Battery usage history to see what’s using up the battery.

Setting\Battery\”Last 10 days”

Try turning off Background app refresh for those apps if not required.

While you’re there, check “Battery Health” and the max capacity %. If it’s heading towards 90% or less then I’d be looking to get an exchange under warranty.

Suspect it has been infected.

How?

What should I do from here?

All else fails, take it to Apple as other have suggested.