iPhone problem.

drron

Veteran Member
Joined
Jul 4, 2002
Posts
36,265
I bought a new iPhone 16 7 weeks ago. First 4 weeks no problem. Then started having problems with chargers and the only one that worked well was Mrsdrron's for her Samsung Galaxy. The last 2 days though it chewed through the battery and it was dead this morning. Recharged OK. but has dropped from 89% charged to 50% charged and have hardly used it. In settings it says the activity on the last 2 days has been 4-5 times usual. Suspect it has been infected.
Powered off for tonight.

What should I do from here?
 
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I bought a new iPhone 16 7 weeks ago. First 4 weeks no problem. Then started having problems with chargers and the only one that worked well was Mrsdrron's for her Samsung Galaxy. The last 2 days though it chewed through the battery and it was dead this morning. Recharged OK. but has dropped from 89% charged to 50% charged and have hardly used it. In settings it says the activity on the last 2 days has been 4-5 times usual. Suspect it has been infected.
Powered off for tonight.

What should I do from here?
Take it to Apple for support.
 
I’ve found that a lot of the time when my iPhone misbehaves for some reason, a “hard reset” helps. On an iPhone 16:

  1. Quickly press and release the volume up button.
  2. Quickly press and release the volume down button.
  3. Press and HOLD the large side button until the Apple logo appears, then release it.
A hard reset does not erase the phone’s data.

Let us know if that helps!

You could also chat to Apple via the Apple website (click on “Support”) or the Apple Support app.
 

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