Is calling USA airports "dehumanishing" fair?

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I understand the OP's feelings - the USA is a daunting experience. But at the end of the day these experiences are affected by each person. Just being in a foreign country is scary, to a degree. When one is within one's own country, there is a lessening of angst and fear. I get the sh__s sometimes with Aussie customs staff, but at the same time I feel that I know the go. When I am in a foreign country these things become amplified.

I do not enjoy the experience of entry into the land of the free and proud. But I have sufferred much worse experiences. Anyone who has had to go through Venezuela in the last few years would have had their whole base level comparison "readjusted". You actually fear for your life, you just wish that it was a situation of merely dehumanising stuff.
 
The LAX experience is something I try to avoid by entering / departing the USA via DFW. The security procedure to reboard QF11 is horrible.
In comparison, arriving via JFK from Europe is pleasant.
 
The LAX experience is something I try to avoid by entering / departing the USA via DFW.

Agree entering. I am not sure what the problem is departing via LAX, if you are connecting from a domestic or pre-cleared (Canada) flight it is a very easy. However if connecting from another country, DFW is probably easier.
 
LHR is worse than any US airport, in my opinion.
I've usually had fairly positive experiences at US airports, particularly at security ID check where the staff are massive flirts.
 
Whilst its a little different from CONUS, for obvious reasons, I quite like HNL. Off the plane and instead of yet more air-conditioned sterility and harsh lights, you get open air and can smell the flowers, literally! The wood panelling also seems more authentic.
Even on work trips, it still means entering the Aloha State!

Oh, and of course it's a little dehumanising. With thousands of travellers to push through the process in a sort of timely fashion, there's no individual snowflake experience. Some organisations and nations do it better than others.
 
Comparing US airports to Asian airports is a bit of a false analogy, in my opinion. Sure, many US airports are old and in need of refurb, but remember that many of them were built in early days of the jet age (60s/70s), at a time where some of these Asian cities were barely more than regional villages, and places like Dubai practically didn’t exist. In fact, when LAX was reborn in the 1960s it was considered “futuristic”. To give you some context – in the 1960s Melbourne was still operating out of Essendon….

While many comments re US airports are true concerning the level of amenity provided to passengers, when one thinks of the airport as a “utility”, I think they are still pretty amazing. When you consider the sheer size of them (7 of the world’s top 10 busiest airports by aircraft movement are in the US) it is amazing they work at all. And they all seem to operate 24/7.

Last year, for example, I was in Chicago and there was a blizzard. ORD was reduced to using only 1 out of 7 runways (there used to be 9). Sure, there were delays, but the airport did not grind to a complete halt as it would many other places; as the weather improved, more runways were re-opened. More runways gives you more options. DFW – also 7 runways. LAX – 4 runways. Even BOS has 6 runways! And it is a smaller city than Melbourne. Also last year, I had a couple of long layovers at DFW and LAX – so I took the time to do some exercise and “walk” the length of the terminals (as much as possible). Firstly, they are HUGE. I wasn’t able to walk the length of DFW - I ran out time. The second thing you notice is the drastic difference between terminals. LAX, for example…. TBIT is fine – really nice. Better than MEL in my opinion – and they are building a 2nd TBIT – I am sure that will be even better. But some of the older LAX terminals are really lacking. But what they all have – and what we are lacking in Australia IMO – is a great selection of food and beverage outlets. They have proper restaurants and sports bars etc. In fact, often it is more fun to hang out in a bar rather than sit in the lounge.

What I like most about US airports is that they haven’t been sold for a quick buck to private companies, I am not 100% sure why, but I do recall someone telling me once that it is prohibited by law to sell public assets such as airports (someone can fact check that for me?) Anyway, this is clearly reflected in the airport fees imposed. LAX charges about $5, compared to the $35/$40 that Sydney or Melbourne charge. Just recently I redeemed QF FF points on Alaska Air out of SEA – the carrier charges were US$5.60.

Also, does anyone remember the US pre-2001? I was living there from 1998 – 2000 and I remember the airports being just the same as anywhere else I went in the world… just much bigger. I think the impact that 9/11 had on airports, and to the general “vibe” of travelling, cannot be understated.

In summary, while I do agree that many newer airports in Asia etc. offer more in the way of creature comforts, I think this is a function of just being “new”, rather than some kind of secret that the Americans are unaware of. As US airports are being refurbished/expanded, they are certainly getting better. And if the US was to build a completely new airport somewhere, I imagine that it would be as good as SIN, HKG etc. However, when it comes to the functionality – when it comes to the ability of coordinating enormous volumes of aircraft and passengers – I think the US is still miles ahead.
 
Agree entering. I am not sure what the problem is departing via LAX

Depends where you are departing from. TBIT doesn't make it easy for premium passengers to skip the line. Unless something has changed in the past 6 months, First/Business/Premium passengers tend to get tied up in the same queue as everyone else for the TSA check. I imagine that is because TBIT is not owned by any particular airline. I have routinely waited more than 30 mins standing in the TBIT TSA queue, regardless of class of travel.

If you're flying AA, however, and leave from T4, and if you're OW Emerald, you can use the Flagship First check-in area which is a dedicated entry from the curbside. Private check-in area, and then a concierge literally escorts you up to the front of the TSA queue. The whole process from curb -to-lounge has never taken me more than 5 minutes.
 
While many comments re US airports are true concerning the level of amenity provided to passengers, when one thinks of the airport as a “utility”, I think they are still pretty amazing. When you consider the sheer size of them (7 of the world’s top 10 busiest airports by aircraft movement are in the US) it is amazing they work at all. And they all seem to operate 24/7.
Not necessarily disagreeing but I need to add one comment.

Last year we flew out of EDI and like most other airports it was a shambles. The huge difference between it and most other airports is that it was/is a friendly shambles. If it had been any equivalent US location that I am aware of they would have been grumpy, rude and miserable. I'll try it again later this year.
 
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Depends where you are departing from. TBIT doesn't make it easy for premium passengers to skip the line. Unless something has changed in the past 6 months, First/Business/Premium passengers tend to get tied up in the same queue as everyone else for the TSA check. I imagine that is because TBIT is not owned by any particular airline. I have routinely waited more than 30 mins standing in the TBIT TSA queue, regardless of class of travel.

My comments was in response to a comment around "entering / departing the USA via DFW. ". I assume this meant the destination (or origin when leaving) was not the actual airport of arrival on US soil (or departure from US soil), more about connecting, and as by and large you can connect in US from domestic to international whilst remaining airside (certainly can in LAX unless arriving on Southwest), then security queues at the connecting airport are not relevant.

Of course if you are in LA anyway and departing US, then you might well be stuck with the security queues at TBIT when flying QF or VA (but if it's a concern, then you could fly AA, DL or UA ).
 
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