Is it Time to transfer/withdraw points from Velocity?

[Bibendum]

Hi All,

I need some advice from the brains trust on this forum.

I, like many on here, have hundreds of thousands of points sitting with velocity. With the current COVID-19 situation and virgins financial position I’m concerned that if the airline was declare bankruptcy points may disappear..

What’s the likelihood of this happening and should I withdraw my points by purchasing gift cards to get some cash value at what I have..?

am I making a mountain out of a mole hill.. or is there a real threat to my velocity points been wiped out..?

 

[SheikYerbouti]

Maybe unrelated but I noticed no Coles-earned SCs have yet hit my VFF account for March, whereas my Feb ones arrived on Mar 1. Not that it matters if Virgin folds, but combined with the stop on KF transfers and gift card redemptions, is this a bad sign?

 

[Rob.au]

Maybe unrelated but I noticed no Coles-earned SCs have yet hit my VFF account for March, whereas my Feb ones arrived on Mar 1.

The activity date is always the last of the month, but of the past three years visible in my account, the processed date has been between the 3rd and the 16th of the month (though that's an outlier - up until the 9th seems to be normal).

 

[Rob.au]

If the order status of Gift Card purchase is pending , does it mean they are reviewing the order or is it in queue for them to pick it up ?

Mine does show Complete now, but when I last checked it on Monday lunchtime it still said Pending. At that time the missed delivery card was probably sitting in my mailbox.

Still nothing from them on any purchases.... So annoying.

Was your email from Velocity or Collinson Group? (their outsourced supplier)

My e-mail was from Velocity Rewards Store

 

[SOPOOR]

Reading all these posts along with today's little news report about how much trouble virign might be in,
Has got me quite scared,

Got about 800k points,

Looks like I might redeem too

 

[Fortheloveofflying]

Was your email from Velocity or Collinson Group? (their outsourced supplier)

It is from [email protected]

 

[TheInsider]

Reading all these posts along with today's little news report about how much trouble virign might be in,
Has got me quite scared,

Got about 800k points,

Looks like I might redeem too

I'd be making a decision sooner rather than later. Could be all for nothing, but who knows.

 

[SOPOOR]

I'd be making a decision sooner rather than later. Could be all for nothing, but who knows.

yes better safe than sorry

looks like im late to teh party, only jbhifi or westfiled $100 left at 19,500/21000 points repscetively,
no $250,
Nothing really I want/need so im going to convert to jbhifi gcs,

maybe its a system error but i managed to order 25 individually, but theyre all pending
some of the grange and other wines on Laithwaites works out to be better than jbhifi at 0.67c

 

[deepblerg]

How did you manage to get through to Virgin in order to request the cancellation?

I emailed [email protected] quoting booking reference and details. They responded literally within an hour confirming the flights had been cancelled.

 

[deepblerg]

Reading all these posts along with today's little news report about how much trouble virign might be in,
Has got me quite scared,

Got about 800k points,

Looks like I might redeem too

Its a terrible feeling. Esp after years of jokes about using points to buy toasters!

 

[SOPOOR]

Its a terrible feeling. Esp after years of jokes about using points to buy toasters!

Yeah!

It's like you've reached out to the dark side!
Managed to buy a bottle of 2015 grange Which I'll cellar for a long time

 

[AIRwin]

Managed to buy a bottle of 2015 grange Which I'll cellar for a long time

I reckon you should BYO it to your first flight back on VA in business class...

 

[SOPOOR]

I reckon you should BYO it to your first flight back on VA in business class...

Which will happen first?
Wine arrival or flight resumption

 

[AIRwin]

Which will happen first?
Wine arrival or flight resumption

Or flight arrival vs wine consumption?

 

[Matt_01]

It reminds me of a former colleague who bought his wife a new washing machine ....... for her birthday! This was over 20 years ago - they are divorced now.

Your colleague had the right idea but may have executed the plan poorly. OT years back I gave MrsM a few power tools for her birthday, she did not know what to do with them and ended up giving them to me, go figure.

 

[knagelli]

maybe its a system error but i managed to order 25 individually, but theyre all pending

Did you happen to receive any confirmation mail for the redemptions requested ?

 

[SOPOOR]

Did you happen to receive any confirmation mail for the redemptions requested ?

So far ive just received a

"

Thank you for using your Velocity Points with the Velocity Rewards Store. The following order #4700xccxcc has been processed and the Points have been deducted from your Velocity Frequent Flyer account.

Your order number is: #4700xxcccc (placed on 8 April 2020 8:57:53 PM AEST)

No cancellation yet, hope fully it works

 

[knagelli]

So far ive just received a

"

Thank you for using your Velocity Points with the Velocity Rewards Store. The following order #4700xccxcc has been processed and the Points have been deducted from your Velocity Frequent Flyer account.

Your order number is: #4700xxcccc (placed on 8 April 2020 8:57:53 PM AEST)

No cancellation yet, hope fully it works

I also ordered some gift cards but so far not even a single mailer however the order still shows the status "Pending"

 

[SOPOOR]

I also ordered some gift cards but so far not even a single mailer however the order still shows the status "Pending"

Maybe yours is ahead of mine!

Ps how do you check status I can't seem to find anything

 

[TheInsider]

Maybe yours is ahead of mine!

Ps how do you check status I can't seem to find anything

Log into the store and your account, then press the person looking item at the top


and the you will see this:

 

[SOPOOR]

Log into the store and your account, then press the person looking item at the top
View attachment 213005

and the you will see this:
View attachment 213006

oh phew, found it thanks,
I kept on going into my actual velocity account,
took me a while to find the actual store bit

mine says "Pending "

will keep posted