wendlle
Member
- Joined
- Jan 2, 2017
- Posts
- 495
Just wanted to share my experience.
I decided not to pay for seat selection, 2 adults and 2 children aged 5 and 8. On the Jetstar website it stated if I didn't choose a seat "don't worry Kids under 18 will always be seated with an Adult" it was a quick 1.5 hour flight and I was happy for one of the Adults to have the kids with them and the other Adult could sit anywhere they put them.
I checked in online and lo and behold, they placed the 2 adults together and the 2 kids together 3 rows away. I waited and got to the airport and was told, nothing we can do.
Didn't matter, we just put one adult with each kid, we didn't have meals paid for so it didn't matter - but WTH??
Not good that it says they will seat kids with an adult and then put two kids under 10 next to a random stranger and 2 adults together 3 rows away.
I decided not to pay for seat selection, 2 adults and 2 children aged 5 and 8. On the Jetstar website it stated if I didn't choose a seat "don't worry Kids under 18 will always be seated with an Adult" it was a quick 1.5 hour flight and I was happy for one of the Adults to have the kids with them and the other Adult could sit anywhere they put them.
I checked in online and lo and behold, they placed the 2 adults together and the 2 kids together 3 rows away. I waited and got to the airport and was told, nothing we can do.
Didn't matter, we just put one adult with each kid, we didn't have meals paid for so it didn't matter - but WTH??
Not good that it says they will seat kids with an adult and then put two kids under 10 next to a random stranger and 2 adults together 3 rows away.
