JQ Business Max fare - no seat selection

[ferni]

I booked a JQ Business Max Fare DPS-MEL a couple of weeks ago for next week - looked to be the last seat.

I'm unable to select my seat, chatting to JQ online and having the issue escalated I just keep getting told that I'll be allocated a seat at the airport. Smell like they've oversold - and now I can see the Economy cabin is sold out.

So what are my chances that
a) I'll be downgraded or
b) I'll be bumped

Infuruating since I tried to work with them 3 weeks before departure to understand the issue but they have no interest in doing so, instead just fobbing me off to the airport staff.

 

[GDale]

Might just be that the only seats left are the blocked bassinet seats, which won't be assigned until the day of departure. Some discussion here: Seat Access [1G/J & 3G/J blocked on the Jetstar 787]

 

[ferni]

Closing the loop here - they allocated me 3J at checkin. With a bonus 5 hour delay

 

[twix]

So it seems the only way to get allocated seats 1G or 1J (or 3G/3J if they aren't being used by cabin crew) is waiting until all selectable seats in business class have been taken and the message pops up saying "you will be allocated a seat at check-in"?

 

[MEL_Traveller]

So it seems the only way to get allocated seats 1G or 1J (or 3G/3J if they aren't being used by cabin crew) is waiting until all selectable seats in business class have been taken and the message pops up saying "you will be allocated a seat at check-in"?

which actually sounds a bit of a bonus! Those are some prime seats. Might try it in future if 1AB have gone

 

[ferni]

I ended up with 3G allocated at checkin

 

[Austman]

For some reason JQ have not been allowing seat selection in business out of DPS for some time. I don't know about economy.

It's happened to me on two flights. I changed my first flight but both flights could not get seat allocation. It happened to the other pax on the flight as well. It also happened when I made a few dummy bookings on other dates and tried to select seats.

 

[twix]

I ended up with 3G allocated at checkin

The aisle seat? Out of interest was anyone next to you in 3J, crew maybe?

which actually sounds a bit of a bonus! Those are some prime seats. Might try it in future if 1AB have gone

1AC and 1GJ are definitely the best seats in Jetstar Business IMO. Have to book early for 1AC and have never been able to select 1GJ. They must only allocate those after the remaining seats are sold (though the booking portal still won't show you).

I guess there's always the risk someone else will turn up with a baby and ask to move to those seats (due to the bassinet). Would hate to end up in the middle seat of row 2...

It's happened to me on two flights. I changed my first flight but both flights could not get seat allocation. It happened to the other pax on the flight as well. It also happened when I made a few dummy bookings on other dates and tried to select seats.

Interesting! I'm flying MEL-DPS-MEL business next week, had no issues allocating seats in either direction. I did notice all flights on that route are "unavailable" (not sold out) through Oct 17.

I tried extending my trip a few days but later return flights came up with the "your seats will be allocated at check-in" message, so I figured the flight might be overbooked and avoided them. But based on this thread, that probably meant seats 1GJ or 3GJ were the only ones remaining.

 

[Austman]

Interesting! I'm flying MEL-DPS-MEL business next week, had no issues allocating seats in either direction. I did notice all flights on that route are "unavailable" (not sold out) through Oct 17.

When did you book it?

Whatever is happening is odd. And I know for sure it's not just "overbooked" flights.

It happened on any flight I chose DPS-MEL that had seats still available in business. And to other pax as well.

Bali. Flying (maybe) Jetstar Business Class MEL-DPS-MEL.

I thought to share some experiences about the current travel situation to Bali. This might not be like a regular TR. In fact I might not go at all! The final yes or no will be made in the next hours. The Route: MEL-DPS-MEL on nonstop JQ 787 business class flights (already not going to...

www.australianfrequentflyer.com.au

 

[twix]

When did you book it?

Whatever is happening is odd. And I know for sure it's not just "overbooked" flights.

It happened on any flight I chose DPS-MEL that had seats still available in business. And to other pax as well.

Booked my flights a fortnight ago.

A few days ago there were DPS-MEL flights on Nov 11/12 (now sold out) that had the "we'll allocate seats at check-in for free" message.

 

[Austman]

Like I said. It's odd.

 

[CorporateFlyerMEL]

I have flight mid Dec MEL/DPS and was able to select/pay for extra leg room in Y

 

[ANstar]

So it seems the only way to get allocated seats 1G or 1J (or 3G/3J if they aren't being used by cabin crew) is waiting until all selectable seats in business class have been taken and the message pops up saying "you will be allocated a seat at check-in"?

Cabin crew aren't permitted to have rest in the business cabin so they should not be in 3G/J.

 

[dylarr]

Cabin crew aren't permitted to have rest in the business cabin so they should not be in 3G/J.

3GJ are blocked for use by the tech crew as their rest area on longer flights however. As a result these seats have extra recline.

 

[ANstar]

3GJ are blocked for use by the tech crew as their rest area on longer flights however. As a result these seats have extra recline.

Thats right they are for tech crew (not cabin crew).

 

[ferni]

The aisle seat? Out of interest was anyone next to you in 3J, crew maybe?

Sorry I was in the window - 3J. There was another normal pax in 3G next to me (not crew) and his mate across the isle

Maybe the seat selection issue is only if you book a one way DPS-MEL which is what I did. Maybe if you book return there is no issue selecting seats?