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By obfuscutating, QF hopes to stall many customers from making a claim similar to yours. So overall the airline saves more than it has to spend defending such action
Just lodged my first case with the ACA
- Thread starter Legoman
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Melburnian1
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- Jun 7, 2013
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Plus all companies know that the vast majority of Australians simply can't be bothered.
It may be somewhat different in the USA.
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