Just lodged my first case with the ACA

[Quickstatus]

Here's what it looks like when you win an ACA case.

By obfuscutating, QF hopes to stall many customers from making a claim similar to yours. So overall the airline saves more than it has to spend defending such action

 

[Melburnian1]

By obfuscutating, QF hopes to stall many customers from making a claim similar to yours. So overall the airline saves more than it has to spend defending such action

Plus all companies know that the vast majority of Australians simply can't be bothered.

It may be somewhat different in the USA.

 

[Andz]

Well done Mate.