I was in the new KUL lounge a couple of days ago, but didn't get the chance to see much of it. I was just sitting down and pouring myself a beer when I discovered that I had left my laptop bag on the incoming aircraft (I was transiting from Oman Air ex Muscat to a Malaysia flight to Melbourne).
Perhaps slightly off topic, but what happened in the ensuing 30 minutes I had to reach the departure gate was quite amazing (at least I thought so). First of all I asked the staff in the lounge what to do to retrieve my laptop. I was advised that I should go to the information desk in the terminal and see what whey could do. The information desk pointed me to the MH transfer counter, who said I would have to go to the landside lost and found office.
As I didn't have time for all this business, I just headed to the departure gate, and fully expected that I would never see my laptop and mobile phone again. Well, to my huge surprise, when I arrived at the entrance to the departure lounge, and scanned my boarding pass, I was presented with my laptop bag, completely intact.
Full marks to MH!